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Business Program Manager

Exelon

Carneys Point, NJ

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JOB DETAILS
SALARY
SKILLS
Analysis Skills, Average Costing, Benchmarking, Best Practices, Budget Management, Budgeting, Business Administration, Business Case, Business Development, Business Plan, Business Processes, Business Skills, Business Solutions, Business Support, Certified Associate in Project Management (CAPM), Change Management, Communication Skills, Communications Security (COMSEC), Community Support, Community and Social Services, Compensation and Benefits, Corrective Action, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Data Analysis, Dental Insurance, Distribution Operations, Economic Analysis, Electricity, Establish Priorities, Financial Operations, Financial Reporting, Financial Risk, High School Diploma, Leadership, Legal, Mentoring, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, Multitasking, Operations Security (OPSEC), People Management, Performance Analysis, Performance Metrics, Performance Reviews, Power Outages, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Program Evaluation, Project Development, Project Evaluation, Project Management Professional (PMP), Project Planning, Project Portfolio Management (PPM), Project/Program Coordination, Project/Program Management, Quality Metrics, Regulations, Reporting Skills, Requirements Management, Risk Analysis, Schedule Development, Six Sigma Black Belt, Staff Training, Status Reports, System Operations, Telephony, Test Requirements, Time Management, Vision Plan, Writing Skills
LOCATION
Carneys Point, NJ
POSTED
1 day ago
Who We Are


We're powering a cleaner, brighter future.


Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.


We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).


We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.


In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.


Are you in?

Primary Purpose


PRIMARY PURPOSE OF POSITION

Support the development, implementation, and evaluation of team projects or programs, including process improvements. Assist in developing business plans, project charters, and performance metrics in support of business objectives. Perform various assignments including requests for financial and operational reports, data analysis, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and external personnel. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.


Primary Duties


PRIMARY DUTIES AND ACCOUNTABILITIES


+ Support development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs. (20%)

+ Report on process/project/initiative assignments. Perform monitoring and reporting of results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives. (20%)

+ Coordinate work plans to implement corrective actions that are identified as a result of performance assessment. (10%)

+ Support the establishment of business plans and objectives. Coordinate with stakeholders on the development of business cases and prioritization of deliverables. (10%)

+ Lead or support change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures. (10%)

+ Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership. (10%)

+ Understand business processes and provide guidance for end users. Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist other personnel with responses to internal and external inquiries. (20%)


Job Scope


JOB SCOPE


+ This is an individual contributor position that works under general supervision and frequently performs non-routine work. This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels. On occasion, the position may mentor less experienced colleagues.

+ Direct Reports = 0

+ Indirect MAST = 0

+ Indirect Craft = 0

+ Financial Scope:

+ Direct impact on budget is moderate. This position has a direct impact on the Company's performance regarding several key indicators operational costs, System Average Interruption Frequency Index (SAIFI), Customer Average Interruption Duration Index (CAIDI) and Customer Satisfaction by managing scope, budget and schedule to within approved parameters, and providing structured and detailed reports to the appropriate Management team. Supports the development of key projects/programs/initiatives to ensure complete and successful implementation. Tracks key milestones. Cost of failure would have a moderate impact on Exelon reliability and financial goals.

+ This position is also key to maintaining the company's image and good standing with customers, regulators, and shareholders in regards to developing, coordinating, and implementing projects/programs/initiatives that have a direct link to either customer experience, reliability, or the bottom line results of the organization.

+ Contacts:

+ This position requires interfacing across Exelon Corporation with various levels of personnel in Customer Operations, IT, Regional Operations, Distribution Operations, Transmission Operations, Corporate Security, Communications, Regulatory, and Legal. The ability to build relationships across the organization is important.

+ Will regularly support cross-functional and cross company teams responsible for the integration of best practices through the organization. Supports the establishment of business plans and objectives for multiple areas / departments. Prepares performance indicators and other reports to monitor results.


Minimum Qualifications


MINIMUM QUALIFICATIONS


+ Bachelor's degree in a business or S.T.E.M. field with 2 - 4 years related business experience OR in lieu of bachelor's degree, High School diploma and 3 - 6 years related business experience.

+ General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs).

+ Strong proficiency in standard software applications (e.g., Microsoft Project, Visio, Excel, & PowerPoint), and relevant specialized business applications (e.g., project portfolio management, requirements/test management, CIS/CRM, customer self-service, telephony, EPS, EAM, work management, & outage management) to support business needs.

+ Demonstrated business acumen with general problem solving and analytical/financial skills and a willingness to accept increased responsibilities.

+ Demonstrated ability to establish trust, meet deadlines, communicate effectively, and accept accountability of multiple tasks.

+ Customer driven with demonstrated good written and oral communication skills.


Preferred Qualifications


PREFERRED QUALIFICATIONS


+ MBA or Master's degree in a business or S.T.E.M. field.

+ General knowledge of the practices, procedures and principles of project management.

+ Certification as : Certified Associate in Project Mgmt (CAPM) OR Project Management Professional (PMP) OR Six Sigma Black Belt

+ Demonstrated general analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis. Skilled in business case development.


Benefits


+ Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $72,000.00/Yr. – $99,000.00/Yr.

+ Annual Bonus for eligible positions: 10%

+ 401(k) match and annual company contribution

+ Medical, dental and vision insurance

+ Life and disability insurance

+ Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave

+ Employee Assistance Program and resources for mental and emotional support

+ Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement

+ Referral bonus program

+ And much more


Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.
Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at DandI@exeloncorp.com.

About the Company

E

Exelon

At Exelon Generation, we've got a place for you!  Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.  Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.  Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow.   Energize your career at Exelon Generation. We have exciting opportunities in IL, NY, PA and MD.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
WEBSITE
https://www.exeloncorp.com/

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