Business Program Manager

Overview

The Cloud & AI organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. Microsoft is one of the largest enterprise service companies in the world.

The CISO & MSR Business and Financial Operations team enables strategic workforce planning, headcount governance, financial operations, business insights, and operational excellence across Microsofts security and research organizations. We are looking to hire a Business Program Manager to join our team! The Business Program Manager will drive complex cross-functional programs focused on budget execution, supplier contracting, operational efficiency, business rhythms, process improvement, and executive decision support.

This role requires a highly analytical and strategic operator who can translate data into actionable insights, influence senior stakeholders, improve operational effectiveness, and lead initiatives that help the organization meet its people, financial, and business objectives. The role will partner closely with Finance, legal, procurement, Business Managers, Chiefs of Staff, and Security and Research leadership teams.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

• Lead complex business and operational programs supporting financial operations across CISO and MSR, including supplier contracting, internal cloud spend analysis, and financial hierarchies.
• Tracks financial progress against budget and may manage complex budgets with significant negotiation.
• Analyze financial and organizational data to identify trends, risks, dependencies, and opportunities, and develop actionable recommendations for leadership.
• Identifies actions that can be taken to course-correct and drive performance improvement.
• Design, implement, and continuously improve scalable processes, governance mechanisms, and operating procedures that enhance organizational effectiveness.
• Anticipates business challenges based on forecasts and larger organizational circumstances and develops plans accordingly.
• Manage complex projects from planning through execution, ensuring milestones, risks, dependencies, and stakeholder communications are effectively managed.

Qualifications

Required Qualifications:

• Bachelors Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
• OR equivalent experience.

Other Requirements:

Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Experience leading complex cross-functional programs involving multiple stakeholder groups and competing priorities.
• Experience managing internal cloud spend.
• Analytical capabilities with experience leveraging large datasets to generate business insights and recommendations.
• Demonstrated ability to identify operational risks, develop mitigation plans, and drive measurable business improvements.
• Experience influencing stakeholders and driving alignment without direct organizational authority.
• Written and verbal communication skills, including experience presenting to senior leadership.
• Proven ability to manage multiple initiatives simultaneously in a fast-paced environment.
• Advanced proficiency with Excel, Power BI, and data-driven decision making.
• Experience within Security, Engineering, Research, Technology, or large-scale enterprise organizations.
• Experience partnering with Finance, Legal and Procurement teams.
• Demonstrated success designing and implementing operating rhythms, governance frameworks, or business process improvements.
• Experience developing automation, reporting solutions, or analytics capabilities that improve operational efficiency.
• Knowledge of organizational planning, resource management, budgeting, and strategic planning processes.
• Experience working with Microsoft business systems, workforce analytics, or enterprise reporting environments.
• Demonstrated ability to simplify complex business challenges into clear, actionable recommendations for leadership.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.