Business Relationship Manager _ BFSI

Tata Consultancy Services Ltd

Malvern, PA

JOB DETAILS
SALARY
$165,800–$224,300 Per Year
SKILLS
Analysis Skills, Business Model, Business Skills, Business Strategy, Capital Markets, Channel Strategies, Communication Skills, Computer Science, Consulting, Cross-Functional, Cross-Selling, Customer Satisfaction, Employee Benefits, Executive Relationships, Financial Management, Information Technology Consulting, Leadership, Legal, Loan Funding, Negotiation Skills, Problem Solving Skills, Relationship Management, Revenue Forecasting, Revenue Growth, Revenue Management, Student Loans, Sustainability, Up-Selling
LOCATION
Malvern, PA
POSTED
10 days ago

Job Description:

Business Relationship Manager (BRM) will serve as a strategic partner to senior client stakeholders, owning end-to-end account growth, value realization, and relationship governance. The role requires strong consulting pedigree (preferably Big 4 experience) with the ability to translate business priorities into technology-led transformation initiatives. The BRM will be accountable for expanding existing engagements targeting 2x growth of the current revenue base through proactive identification of cross-sell and up-sell opportunities, shaping large deals, and driving innovation-led differentiation. This role demands executive presence, commercial acumen, and the ability to influence CXO-level decisions while ensuring delivery excellence, customer satisfaction, and long-term partnership sustainability.

Qualifications:

§ 15+ years of experience in consulting / IT services with prior tenure in Big 4 firms strongly preferred

§ Proven track record of growing existing accounts (2x+ revenue expansion) through cross-sell, up-sell, and deal shaping

§ Strong domain expertise in BFSI / Capital Markets with deep understanding of client business models and challenges

§ Experience in CXO stakeholder management and building long-term executive relationships

§ Demonstrated ability to lead large, complex deals and proposals including commercial structuring and negotiations

Skills & Capabilities

§ Executive presence and communication skills with ability to influence senior stakeholders

§ Strong business acumen and strategic thinking linking client priorities to technology-led transformation

§ Expertise in account planning, financial management, and revenue forecasting

§ Proven problem-solving and analytical capabilities, leveraging data to drive decisions § Ability to operate in a matrixed, global delivery environment and drive cross-functional collaboration

§ High ownership, urgency, and adaptability in fast-paced, evolving client environments

Education

Bachelor's degree in Business, Engineering, or Computer Science (required)

MBA or equivalent postgraduate qualification (preferred)

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $165,800-$224,300 a year

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About the Company

T

Tata Consultancy Services Ltd