Business Relationship Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

·       Career development with an international company where you can grow the career you dream of.

·       Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year

·       An excellent retirement savings plan with high employer contribution

·       Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

·       A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

·       A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

 

The Opportunity

This position is responsible for Business Relationship Management for Core Diagnostics IT Supply Chain.   This role ensures the system portfolio enhances the organizational strategy through successful, consistent, and predictable delivery of programs, projects and applications for our Supply Chain site in Dallas, TX.   The BRM works directly with business clients to understand business processes and translate needs into IT opportunities.  The BRM works in collaboration with the business in the development of investment roadmap, Supply Chain strategies that align and integrate with the overall business strategy.

 

Core Job Responsibilities

• Influences and partners with business to understand business strategy. Interacts on a regular basis with business leadership to ensure needs are understood and IT updates are communicated on a consistent basis.
• Ability to turn business needs into user and functional requirements.
• Collaborate with BTS Delivery and external vendors in the delivery of IT solutions per budget, timeline and service levels.
• Reviews IT Statements of Work to ensure they clearly articulate the business need and elevate concern if estimates don’t align with the work effort required to deliver the solution.
• Supports cross divisional business initiatives and explores IT synergies and efficiencies.
• Champions change and drives innovation by fostering creativity, encouraging new ideas, and inspiring others to embrace continuous improvement and transformative solutions.
• Excellent understanding of the business processes, strategy and global perspective.
• Manages IT budgets, project capital/RCE expenditures and ROI.  Continually looks for opportunities for cost reductions and cost avoidance.
• Responsible for all aspects of people leadership and capacity planning.
• Establishes staffing/resource plans determining appropriate mix of sourcing opportunities. Responsible for overall organizational effectiveness and vendor management.
• Manage issues, risks and decision making within effective time-frame and outcome.
• Excellent understanding of the business processes, strategy and global perspective.
• Establishes and maintains productive relationships across all levels within the Abbott IT organization and external suppliers.
• Responsible for compliance with applicable Corporate and Divisional policies and procedures.

 

Minimum Qualifications & Education

• Bachelor’s degree in computer science, Business Administration or another discipline relevant to the Healthcare industry.
• 8-10 years of IT experience in large or midsized multinational Pharmaceutical, or Health Care organization.
• Successfully managed project portfolio with projects ranging from $1MM-$10MM.
• Proven experience and understanding of the complete software life cycle (SDLC) including privacy and security aspects of Cybersecurity.
• Strong organizational skills and proven ability to multi-task across multiple programs successfully.
• Experience in setting IT strategy and business IT alignment. 
• Ability to collaborate with business leads, understand business strategy/processes, look for innovative technology solutions to drive business enhancements both for internal business users and external customers. 
• Work effectively with all levels of management up to and including Division Directors and VPs.
• Experience leading teams - both with direct and indirect responsibility.
• Technology Knowledge either of the following disciplines (Supply Chain Execution Systems: Demand Planning, Scheduling tools, Manufacturing, MES and/or ERP systems)
• Experience with vendor management

 

Preferred Qualifications:

• Experience supporting Supply chain or manufacturing sites, Agile, cloud environments.
• Strong communication skills both verbal and written.
• Proven leadership skills, self-directed with strong work ethic.

Misc: This is an onsite role based in IL. This is not a remote role/opportunity

 

• Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.comFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. 

     

The base pay for this position is

$113,300.00 – $226,700.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

IT Business Relationship Management

     

DIVISION:

BTS Business Technology Services

        

LOCATION:

United States > Lake Forest : CP01

     

ADDITIONAL LOCATIONS:

United States > Chicago : Willis Tower Building 233 S Wacker Dr.

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 15 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf