BUSINESS SERVICE OFFICER I (SUPERVISOR)

Job Posting: Business Service Officer (Supervisor)

Department of Justice

JC-523503

• Business Service Officer (Supervisor)

BUSINESS SERVICE OFFICER I (SUPERVISOR)

$5,429.00 - $6,719.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 7/23/2026

Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off

Print Job

Save Job

Job Description and Duties

Under the general supervision of the Business Service Officer (BSO) II (Supervisor), the BSO I (Supervisor) oversees all operations relative to staff in the Flexible Administrative Support Team (FAST), mailroom, and reception. The BSO I (Supervisor) coordinates office moves, facilities, administrative and technology services. The BSO I (Supervisor) serves as the CalCard holder and reconciles monthly CalCard statement. The BSO I (Supervisor) supervises the planning and flow of work; assigns and reassigns staff to meet changing workload conditions; plans, reviews, evaluates, and recommends changes to operating procedures and directs their implementation through subordinates, including the preparation of manuals, and performs a wide variety of administrative duties to maintain the business service functions of a large legal office. The BSO I (Supervisor) establishes and maintains positive working relationships and effective communication between professional and support staff. The BSO I (Supervisor) facilitates the procurement of minor and major equipment for the mailroom and reception. Determines if supplies and equipment meet the needs of the office and makes recommendations for replacement equipment. Recruits and hires business services personnel; assures that employees receive adequate training and monitors continuing training efforts. This job requires occasional tasks that require driving, bending/stooping, carrying/lifting up to 40 pounds.

You will find additional information about the job in the Duty Statement.

Working Conditions

Partial telework and/or in-office options are available. Schedules are based on business needs and may be re-evaluated as Department needs change.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• BUSINESS SERVICE OFFICER I (SUPERVISOR)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-523503

Position #(s):

420-033-4722-901

Working Title:

Business Service Officer (Supervisor)

Classification:

BUSINESS SERVICE OFFICER I (SUPERVISOR)

$5,429.00 - $6,719.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

San Francisco County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Work Shift:

8:00 am - 5:00 pm

Work Week:

Monday - Friday

Department Information

• This position is located in the Division of Operations, Legal Support Operations- Business Services Unit, San Francisco.
• Please disregard the SROA/ Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
• Please note that all new-to-State employees will be given the minimum salary of the classification or the minimum salary of Range A (whichever is applicable). For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with applicable laws, rules, and regulations.
• For more information about the department, please visit the Attorney General's website www.oag.ca.gov

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Special Requirements

• A fingerprint check will be required.
• Clearly indicate the Job Control Code (JC-523503) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process.
• If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/23/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice

DAS- Adolfo Gonzalez

Attn: Adolfo Gonzalez

Division of Administrative Services

1300 I Street, Suite 820

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice

DAS- Adolfo Gonzalez

Division of Administrative Services

1300 I Street, Suite 820

Sacramento, CA 95814

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover Letter
• Statement of Qualifications - The SOQ is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for this position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length.

Important Information: Applicants are prohibited from using unauthorized materials or technology (e.g., internet search engines such as Google), or artificial intelligence software (e.g., ChatGPT, Jobscan, Kickresume, etc.) that might serve to aid them in the application package.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to inspire good morale and motivate staff; proven ability to provide exceptional customer service.
• Ability to work cooperatively and tactfully with staff and management; demonstrated initiative and willingness to assume increased responsibility.
• Ability to write and communicate effectively; use of tact and discretion in dealing with confidential and sensitive issues.
• Excellent organizational skills; ability to effectively carry out multiple priorities/tasks.
• Good computer skills and knowledge of Word and Outlook are desired; willingness to learn computer programs and advanced technology for service improvements or enhancements.
• Knowledge of office policies and procedures, experience in developing standard operating procedures and/or ability to develop and present new concepts.
• Ability to maintain professionalism under pressure.
• Good attendance and punctuality are required.
• Prior supervisory experience or experience in a lead capacity is desirable.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:

Adolfo Gonzalez

(916) 210-6390

DASJC@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

EEO Officer

(916) 210-7580

EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Link

To be considered for the job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have eligibility, you must take the exam for this classification.

Please note: A separate application is required for the examination and must be submitted to the address on the examination bulletin. Examination links can be found below:

Business Services Officer I (Sup): CalCareers

Additional Application Filing Information

Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.