Business Services Representative
Salary
$43,509.31 - $67,289.11 Annually
Location
18 - FORREST COUNTY, MS
Job Type
Full-Time
Job Number
9062-0671-20260713F
Department
0671 - EMPLOYMENT SECURITY
Opening Date
07/17/2026
Closing Date
7/23/2026 11:59 PM Central
Agency Minimum Salary
$43,509.31
Agency Maximum Salary
$67,289.11
About the Agency
The goal of the Mississippi Department of Employment Security is to help Mississippians get jobs. Through our network of WIN Job Centers, MDES matches qualified, prospective employees with employers. Also at Job Centers, Mississippians can obtain job training to sharpen their work skills and make themselves more competitive in the job market. The mission statement for the Mississippi Department of Employment Security is "Helping Mississippians Get Jobs." The email address for the MDES Human Resources Department is HumanCapital@mdes.ms.gov and the phone number is 601-321-6000.
About the Position
This position will work for the Mississippi Department of Employment Security (MDES) at the MDES State Office and surrounding areas. Will participate in business engagements to educate business, industry, workforce stakeholders, economic developers, job seekers, and others throughout the Jackson Metro, South Central, and Twin Districts workforce areas about the usefulness of tools, technology, and services available through MDES for helping community members find employment. Will assist customers with barriers to employment, including students, and returning citizens. Will assist companies and employees with Rapid Response events as needed. Will assist WIN Job Centers with local job fair events, Unemployment Insurance, and other projects as necessary. Will continually improve and increase the number of business engagement contacts using MS Works and the MS Works App. Will meet in-person, by phone, and/or virtually with customers. Will assist with job fairs and special projects as needed. Will compile data and reports as required. Must be available to work in a public location that provides in-person services to customers. This position will require a significant amount of daily statewide travel, overnight travel, and non-traditional working hours. Non-traditional working hours may be required to attend meetings, conferences, etc. Public speaking is required. All applicants must have a valid driver's license and pass an extensive background check.
What youll need to be Successful
Good interpersonal/customer service skills, good verbal/written communication skills, time management, and organizational skills; must possess outstanding computer skills, including proficiency with internet-based applications and email.
Preferred Qualifications
Typically requires a Bachelor's degree and 2-4 years of experience. Agency preferred qualification: Bachelors Degree from an accredited four-year college or university and four (4) years of experience related to the described duties.
No available description
Health/Prescription Insurance
Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits.
Wellness Benefits
Employees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible.
Life Insurance
All eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices.
Optional Insurances
Many agencies offer discounted premiums for dental, vision, and cancer insurance.
Flexible Spending Accounts
Many state agencies provide opportunity for employees to participate in pre-tax spending accounts. These accounts allow employees to withhold childcare expenses and unreimbursed medical expenses prior to application of state and federal taxes.
Paid Personal Leave and Sick Leave
Full-time employees receive paid time off for personal needs and for sick leave. Leave begins accruing after one month of employment and may be used as it is accrued. Employees earn approximately 18 days of personal leave annually and 12 days of sick leave annually.
Military Leave
In accordance with federal law, all employees serving in the armed forces or the military reserves are entitled to 15 days per year for military training.
Holidays
Employees receive up to 10 paid holidays to enjoy many of our nation's celebrations with family and friends.
Retirement Programs
The State of Mississippi provides all its employees a Defined Benefit/Defined Contribution Retirement Program. Employees become vested in the State's retirement system after 8 years of employment. Both you and your employing agency contribute toward your retirement. More detailed information regarding the State's retirement program can be found at http://www.pers.state.ms.us
Deferred Compensation
State agencies offer several opportunities for their employees to participate in a deferred compensation voluntary retirement savings plan. More information can be found at Deferred Compensation.
State Credit Union
All state employees are eligible to participate in the Mississippi Public Employees' Credit Union. This organization offers state employees special savings and borrowing plans. For more information about this program, call 601.948.8191.
Tuition Reimbursement
Many state agencies provide opportunities for their employees to achieve higher education through tuition reimbursement. Common programs include medical and nursing fields, accounting, and business/administrative fields.
Career Development and Training
The Mississippi State Personnel Board offers several management and administrative certification programs, as well as professional development courses to enhance employee value to the agency. Individual agencies also offer technical training and allow membership in professional organizations to employees in their specific fields of employment.
Promotional Opportunities
Employees who have completed 6 or more months of service are eligible for promotional opportunities within state government employment. Minimum qualifications must be met.
Career Ladders
Many job classifications provide career-ladder opportunities based upon attainment of competencies. These career ladders can increase an individual's salary, provided funds are available within the agency.
01
How many years of relevant experience do you have?
02
What is the highest level of education (or semester hours of college) you have completed?
Required Question
Employer State of Mississippi
Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201
Phone 601-359-1406
601-359-1406