Business Services Specialist

General Summary: A nonexempt position responsible for accounting functions and transactions.

Essential Job Responsibilities:

• Provide back-up support for Posters, Insurance Reps, Collectors, and Medical Records personnel within Business Services.
• Maintain deposit spreadsheet for Posters, balancing to NextGen and MX Merchant.
• Review incoming Patient Portal email.
• Coordinate & balance satellite deposit logs, and the corresponding bank deposits.
• Review report to ensure that onset dates have been included.
• Handles incoming Bankruptcy notices.
• Send incoming checks to lockbox.
• Answer and distribute Business Office queue calls.
• Check voicemail, forwarding as appropriate.
• Accept patient credit card payments, entering in virtual terminal and NextGen.
• Answer patient's questions on their account and/or statement.
• Handle and monitor the Bank Deposit Log.
• Patient address corrections.
• Provide back-up for mail distribution.
• Post Patient Portal payment batches.
• Overtime may be required occasionally.
• Other duties and projects as assigned.