Business Services Specialist

Business Services Specialist

Salary

$60,569.60 - $85,446.40 Annually

Location

Throughout San Bernardino County, CA

Job Type

Full-time

Job Number

26-23202-01

Department

Workforce Development Department (EDA)

Opening Date

08/15/2026

Closing Date

9/11/2026 5:00 PM Pacific

FLSA

Non-Exempt

• Description
• Benefits
• Questions

The Job

The Workforce Development Department is recruiting for Business Services Specialists, who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work with special populations; build relationships, synthesize and recommend resources; and implement and monitor outcomes of a variety of workforce development programs.

The list established from this recruitment can be used to fill other vacancies as they occur throughout the County, with locations in the San Bernardino, Rancho Cucamonga, and Victorville areas.

For a more detailed description, refer to the Business Services Specialist job description.

ABOUT THE DEPARTMENT

Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor's Workforce Innovation and Opportunity Act (WIOA). The America's Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers.

EXCELLENT BENEFITS

To review job-specific benefits, refer to: Summary of Benefits and the General (Teamsters) Compensation Plan.

The County also offers an alternative Modified Benefits Option (MBO) that provides a wage differential.

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicant must successfully pass a background check prior to appointment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Mileage reimbursement may be available.

Availability: Position may require occasional weekend and evening work, as well as out of town conferences.

Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment.

Minimum Requirements

Candidates must meet BOTH the Education AND one (1) Experience option to qualify.

EDUCATION:

Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in business/public administration, education, communications, human/behavioral/social science, or other relevant field.

A list of coursework or unofficial transcript must be submitted with the application if a degree (as listed above) has not been conferred.

• • AND --

EXPERIENCE OPTION 1:

Eighteen (18) months of (full-time equivalent) experience performing duties equivalent to a Business Services Representative with the County of San Bernardino, which includes experience marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connections, and work site agreements.

EXPERIENCE OPTION 2:

Two (2) years of (full-time equivalent) experience conducting business outreach services marketing WIOA services to employers, which includes in-person visits and providing business solutions and resources.

IMPORTANT NOTES:

International Coursework: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

The ideal candidate will possess a Bachelors degree or higher, have a passion to service the community, experience and knowledge of business trends, providing business services, and interacting with business executives, owners, managers, and local agencies. Displaying exceptional organizational and time management, able to articulate and foster communication and collaboration of all stakeholders. Presenter public speaking skills are also highly desired.

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure: Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline 5 p.m. September 11, 2026. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you need technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):

San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation:

If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans Preference:

Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Information (Download PDF).

For more important details, review the Applicant Information and County Employment Process.

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

• Retirement benefits subject to change.

01

Instructions: The following questions will be used to help determine if you meet the minimum qualifications for the position. Your responses will also provide a basis for a Competitive Evaluation that will determine your placement on the eligible list. Please ensure that any experience indicated in your responses is clearly detailed in the employment history section of your application.

• I have read and understand the above statements.

02

Location: Indicate below the AJCC location(s) you are willing to accept employment. Select all that apply.

Note: Refusal of a job offer or an interview due to location will result in removal from the eligible list.

• East Valley AJCC (San Bernardino)
• West Valley AJCC (Rancho Cucamonga)
• High Desert AJCC (Victorville)

03

Experience: Indicate which option you are qualifying under.

• Option 1: Eighteen (18) months experience performing duties equivalent to a Business Services Representative which includes marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connects, and/or work site agreements.
• Option B: Two (2) years experience conducting business to business outreach services marketing WIOA services to employers, which includes in-person visits and providing business solutions and resources.
• None of the above

04

Education: Indicate which option you are qualifying under.

• I HAVE thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in business/public administration, education, communications, human/behavioral/social science, or other relevant field.
• I DO NOT HAVE thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in business/public administration, education, communications, human/behavioral/social science, or other relevant field.

05

Education/Coursework: List your completed coursework related to this position. If you have an Associate Degree or higher, indicate below and be sure to fully complete the Education section of your application. Include the following: Name of School, Course Title, Course Number, Number of Units, Type of Units (semester or quarter). Example: SBVC, Intro to Psych, Psych 101, 3 sem units. Transcripts may be attached to application in lieu of listing coursework in this section. Applicants may do this by scanning attachments and uploading them into the attachments section of the application.

06

WIOA Experience: Indicate the WIOA services which you possess experience. Select all that apply.

• On-the-Job Training
• Rapid Response
• Layoff Aversion
• Special Populations
• Business Outreach
• Job Fair
• CalJobs
• Incumbent Worker Training
• Apprenticeship
• Partner Collaborations
• None of the above

07

WIOA Experience: Describe your experience marketing WIOA services to businesses. Be sure to include the name of your employer and relevant duties performed; ensure this employer is clearly listed on the Work Experience section of your application. If none, indicate "N/A."

08

Business Solutions and Resources: Describe your experience providing business solutions and resources, including examples of the type of businesses and resources provided. Include the name of your employer and relevant duties performed; ensure this employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A".

09

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

10

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide on how to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions to ensure you receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

• I understand

11

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

• I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs