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Business Strategy Analyst Senior

USAA

San Antonio, TX

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JOB DETAILS
SALARY
$103,450–$197,730 Per Year
SKILLS
Adobe Product Family, Analysis Skills, Artificial Intelligence (AI), Blueprints, Business Strategy, Consulting, Credit Risk, Cross-Functional, Customer Experience, Data Analysis, Distribution Channel, Economics, Establish Priorities, Finance, Financial Services, Google Analytics, Industry/Trade Analysis, Leadership, Market Trend Analysis, Marketing, Microsoft Excel, Military, Needs Assessment, People Management, Problem Solving Skills, Product Pricing, Product Strategy, Profit & Loss, Project Tracking, Project/Program Management, Python Programming/Scripting Language, Qualitative Analysis, Quantitative Analysis, R Programming Language, Regulations, Risk, Risk Analysis, SQL (Structured Query Language), Sales, Statistical Analysis System (SAS), Strategic Analysis, Strategic Planning, Tableau, Testing, Thought Leadership, United States Military, User Interface/Experience (UI/UX)
LOCATION
San Antonio, TX
POSTED
Today
Why USAA?


At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.


Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.


We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.


The Opportunity


Our Business Strategy Analyst Senior utilizes quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy.


We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, Colorado Springs, CO, Tampa, FL.


Relocation assistance is not available for this position.


What you'll do:


+ Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.

+ Continuously refines hypotheses and identifies business questions to explore further.

+ Facilitates the integration of the analytic strategy and business strategy.

+ Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.

+ Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.

+ Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.

+ Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.

+ Translates findings into insights for strategy management and execution.

+ Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.

+ May provide guidance and on-the-job training to team members.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.


What you have:


+ Bachelor's degree in Business, Science, Finance, Economics or related field; OR 4 years of relevant education and/or experience.

+ 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting.

+ Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights.

+ Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.

+ Experience performing complex data analysis using various data analytics tools (i.e.Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).

+ Demonstrated experience in project management.


What sets you apart:


+ Ability to distill high level strategic conversations into actionable initiatives.

+ Knowledge/experience in designing and measuring optimization tests (e.g., A/B, multivariate) with a focus on translating experimental outcomes into strategic business impact.

+ Experience in leveraging digital analytics platforms (e.g., Adobe Analytics, Google Analytics) to measure user journeys, identify friction points, and inform UX strategy across multiple touchpoints.

+ Demonstrated ability to synthesize data, craft compelling narratives, and influence senior leadership and cross-functional partners to drive strategic decisions and implement change.

+ Interest in applying AI tools and techniques to enhance strategic analysis, uncover advanced patterns, automate reporting, and increase the efficiency of strategic decision-making processes.


Compensation range: The salary range for this position is: $103,450 - $197,730.


USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).


Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.


Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.


The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.


For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.


_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._


_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._


If you are an existing USAA employee, please use the internal career site in OneSource to apply.


Please do not type your first and last name in all caps.


_Find your purpose. Join our mission._


USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.


USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.


USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

About the Company

U

USAA

Industry leading service that puts our memberships' needs first.
We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future.

Our history continues to drive our purpose.
USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members.

We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity.

In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America.

We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Financial Services
FOUNDED
1922
WEBSITE
https://www.usaa.com

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