Business Support Associate

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Business Support Associate, Personal Care Services

West New York , New Jersey

Full-Time | Monday - Friday | 8:30AM - 5:00PM

Hourly Pay Range: $18 - $19 per hour

Spanish Speaking

At Elara Caring, we believe the best care happens at home-where people feel most comfortable. That's why our compassionate teams serve over 60,000 patients every day, right where they live. As a Business Support Associate, you'll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients.

If you're ready to lead with purpose and help others thrive, we'd love to have you on our team.

Why Join the Elara Caring Mission? At Elara Caring, we believe in supporting those who care for others. When you join our team, you become part of a compassionate, purpose-driven organization committed to making a real difference.

What We Offer:

• A collaborative and supportive work environment
• A meaningful opportunity to positively impact lives every day
• Competitive compensation packages
• Tuition reimbursement for full-time employees
• Free continuing education opportunities for all team members
• Clear paths for career growth and advancement
• Comprehensive medical, dental, and vision insurance
• 401(K) with employer match
• Generous paid time off, including holidays and family/pet bereavement
• Pet insurance for your furry family members

As the Business Support Associate, you'll contribute to our success in the following ways:

• Provide exceptional customer service to patients, caregivers, and internal teams
• Answer, route, and manage phone calls with professionalism and empathy
• Assist with caregiver onboarding, training coordination, and administrative support
• Support daily office operations and computer-based tasks
• Maintain accurate records and assist with operational workflows
• Help ensure smooth day-to-day operations so care teams can focus on patient care

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.