Business Support Coordinator Exciting Opportunity with a Growing Team! - Urgently hiring in Westbrook!
Job Title: Business Support Coordinator
Pay: $24 - $28/HR DOE
Hours: Full-Time, MondayFriday 8:00am - 5:00pm
Start Date: ASAP
Looking for a rewarding opportunity where you can combine your customer service, administrative, sales, and project support skills? Join a growing team as a Business Support Coordinator and play an important role in supporting the Customer Service, Marketing, and Sales functions of the organization. As a Business Support Coordinator, youll help facilitate both internal and external customer engagement while working closely with multiple departments. This role is ideal for someone who is highly organized, professional, and comfortable managing multiple priorities while working both independently and as part of a team.
What Youll Do
As a Business Support Coordinator, you will be responsible for - Managing the complete order fulfillment process, including order entry, inventory confirmation, international shipping and freight coordination, warehouse communication, and order confirmations:
Providing customer support through email, phone, virtual meetings, and face-to-face communication
Managing and maintaining the companys CRM system
Triaging customer inquiries and directing them to the appropriate resources for resolution
Working closely with the Sales and Marketing teams on a variety of projects
Supporting the sample fulfillment process and coordinating customer follow-up and communication
Assisting with the execution of marketing and promotional campaigns
Providing outreach and event support as needed
Serving as a backup for customer service functions
Supporting additional projects and responsibilities as assigned
What Youll Bring
The ideal candidate for this role will have - 3+ years of administrative or office support experience:
A Bachelors degree in Business Administration or a related field preferred
Excellent organizational and time-management skills
Strong written and verbal communication skills
Ability to work independently while also collaborating effectively with a team
Experience tracking and managing customer relationships
Strong multitasking skills and the ability to manage several assignments at once
Proficiency in Microsoft Office, including Word, Excel, and Outlook
Experience working with CRM and ERP systems is a plus
Professionalism and the ability to interact with employees at all levels of an organization
Why Join Us in Westbrook?
Opportunity to support Sales, Marketing, and Customer Service in a dynamic role
Variety in your day with administrative, customer-facing, project, and order fulfillment responsibilities
Opportunity to work independently while collaborating across multiple departments
Supportive environment with opportunities to develop your skills
Potential for a partial remote work arrangement
Location & Schedule: This is a full-time, office-based position in Westbrook with the potential for remote work on Friday after training. The role involves regular use of a computer and phone, with occasional lifting of materials and supplies up to 20 lbs.
Ready to Take the Next Step? If youre highly organized, customer-focused, and ready to support a growing business across multiple functions, apply today or contact our recruiting team to learn more. Dont miss out on this exciting opportunity!
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