Business Support Coordinator

Crescendo Consultings, Inc., a sales and marketing firm, seeks a Business Support Coordinator to join our San Diego sales team. In a city known for innovation and community pride, we believe that everyone deserves access to modern digital tools. The Business Support Coordinator will coordinate the delivery of free 5G tablets and wireless service through a government assistance program to customers.

As a Business Support Coordinator, your focus is to align sales activity with structured support that keeps operations running smoothly. The Business Support Coordinator assists in reviewing enrollments, ensuring sales accuracy, and providing ongoing support. The Business Support Coordinator’s ability to manage both sales flow and support tasks helps maintain a dependable and professional process.

Responsibilities of the Business Support Coordinator

• Prepare sales teams each morning with the wireless devices, forms, and materials needed for effective, community‑based conversations across San Diego.
• Audit enrollment applications for accuracy, helping customers move quickly through the approval process and into active wireless accounts.
• Provide on‑the‑spot support to sales teams, simplifying device setup and resident questions to strengthen both service delivery and sales confidence.
• Share relatable examples of how dependable wireless access supports work, school, and daily communication, encouraging more customers to enroll.
• Maintain detailed device logs and account documentation to ensure full transparency and operational consistency.
• Lead collaborative huddles to review sales metrics, celebrate wins, and identify new areas where account growth and customer support can expand.

Qualifications of the Business Support Coordinator

• A high school diploma or GED is preferred.
• Experience in sales or business support is a plus, but not mandatory.
• Ability to verify enrollment information quickly and correctly.
• Comfort guiding residents through basic device setup and program details.
• Strong attention to detail when tracking wireless device stock and documentation.