Business Support III (City Manager/City Clerk''s Office)

Job Summary

The Business Support III serves as a high-level administrative and operational support professional providing full-time, on-site support split evenly between the City Manager's Office and the City Clerk's Office. This position is responsible for coordinating complex administrative functions, managing sensitive and confidential information, supporting executive leadership, and ensuring efficient day-to-day business operations across both offices, including regulatory licensing administrative support.

Responsibilities include calendar and meeting coordination, agenda and document preparation, records management, public and internal communication support, procurement and financial tracking, regulatory licensing coordination, and support for special projects and initiatives. The role requires exceptional organization, attention to detail, discretion, customer service, and the ability to work effectively in a fast-paced environment while balancing competing priorities and supporting cross-functional collaboration throughout the organization.

Essential Duties and Responsibilities

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

• Provides responsive customer service to internal and external customers as the entry point for departmental inquiries. This may include monitoring site security/department entry access via security cameras or audio access.
• Coordinates, administers, and monitors progress of department, division, and/or City processes, programs or projects
• May compose and perform detailed editing of memos, letters, correspondences, documents, and reports
• Coordinates distribution of information, including DocuSign signatures, and provides assistance to employees, management and/or the general public
• May coordinate and schedule special events, department meetings, travel schedules and reservations
• Coordinates and oversees office functions and standard operating procedures
• Develops, compiles, and maintains files, records, reports, spreadsheets, and databases as requested
• Purchases and monitors consumption of office supplies and inventory. Coordinates, administers and manages contracts and services (e.g. uniforms and office equipment)
• Coordinates and administers special projects as assigned
• Conducts research, compiles and prepares records or reports
• Performs technical work associated with various business, financial, or budget processes within the department
• Acts as liaison to other City offices
• May provide administrative support to a board or commissions, internal committees, and City Council ad-hoc committees including agendas and minutes, which may include some regular evening meetings
• May conduct financial transactions, such as accounts payable, invoicing, cash reconciliation, journal entries, claims processing, purchase requisitions, or payroll.

Management Responsibilities

No