Back to search results Business Support Manager - Global Markets Operations Charlotte, North Carolina Additional locations Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!Job Description:This job is responsible for managing the coordination and delivery of diverse administrative functions for a department or line of business. Key responsibilities include acting as a central point of contact for senior leadership routines and activities, financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, associate training, service quality, process improvements, business continuity, and communications. Job expectations include interacting with a wide variety of business partners to deliver strategic work efforts to ensure tactical priorities are met.Responsibilities: Leads communication, coordination and connectivity across the leadership teamPartners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processesDrives successful execution of team events and routines, including logistics, communications and gathering feedbackDevelops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilitiesPartners with reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processesAssists multiple senior executives and teams with a full range of engagements, including process improvement and project initiativesProvides oversight of key deliverables and validates accurate and timely completionApplies strong financial acumen to optimize resource allocation, streamline budgeting processes, enhance cost efficiencies, and maintain robust financial controls to ensure smooth operational performanceCommunicates, coordinates and connects across the leadership teamDemonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvementDelivers clear and concise messages that motivate, convey the "why" and connects contributions to business resultsLeads and encourages identification, escalation and resolution of potential risksKnows and develops team members through coaching and feedbackManages expenses and demonstrates an owner's mindsetHelps drive line of business wide workspace initiatives and other ad hoc workspace requestsRequired Qualifications:Minimum 3 years of experience in financial managementAdvanced knowledge of MS Excel (functions and formulas)Experience with AI tools, including Copilot, or other LLM'sAbility to analyze problems, recommend options, and execute solutionsAbility to critically evaluate info gathered from multiple sources, reconcile variances, and present complex data in a clear and logical manner specifically tailored to the audienceDesired Qualifications:Bachelor's degree or higherSkills:AdaptabilityAdministrative ServicesAttention to DetailCollaborationWritten CommunicationsAnalytical ThinkingContinuous ImprovementProblem SolvingProject ManagementRelationship BuildingData Collection and EntryData and Trend AnalysisExecutive PresencePlanningPolicies, Procedures, and Guidelines ManagementShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application, you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26017421 Manages People: No Travel: No Age requirement: Must at least be 18 years of age. Share: Save job Job saved