Business Support Specialist

Who We Are

Structured Finance Association (SFA) is a member-based industry advocacy organization focused on supporting and strengthening the structured finance and securitization markets. SFA provides a collaborative forum for industry participants, policymakers, and market leaders to advance responsible market growth, share best practices, and support the efficient functioning of the capital markets.

SFA’s members represent a broad cross-section of the structured finance ecosystem, including financial institutions, asset managers, law firms, accounting firms, technology providers, issuers, servicers, investors, and other market

participants.

For more information, please visit the SFA Website.

Who You Are

The Structured Finance Association (SFA) is seeking a highly organized, proactive, and detail-oriented Business Support Specialist to support the organization’s day-to-day administrative and office coordination activities. This role is an important operational support position within a collaborative, fast-paced team environment and serves as a central resource for internal coordination, workplace management, technology logistics, and administrative support.

The ideal candidate is adaptable, service-oriented, resourceful, and comfortable managing a wide variety of responsibilities simultaneously. This position requires strong organizational skills, sound judgment, professionalism, and the ability to proactively solve problems and keep day-to-day operations running smoothly.

The Business Support Specialist reports to the Head of Finance & Administration and works closely with SFA’s executive leadership and broader staff team.

What You'll Do

The ideal candidate is a proactive problem solver with strong communication skills and impeccable attention to detail. The ability to multitask, manage complex schedules, and meet challenging deadlines is essential to the position.

SFA values individuals who take initiative, identify opportunities for improvement, and contribute ideas that strengthen team operations and the overall workplace experience. The role offers meaningful exposure across a small, collaborative organization where strong contributors can expand their responsibilities over time.

Business & Administrative Support

• Prepare and submit expense reports for executive leadership
• Assist with scheduling meetings and coordinating logistics as needed
• Support conference registration inquiries by responding to attendee emails and gathering required information
• Assist with Salesforce data maintenance, including adding and updating contacts and maintaining accurate records
• Assist with subscription and user access management across various organizational platforms and systems
• Deposit incoming checks and assist with general administrative processing
• Support shared operational and administrative initiatives across departments as needed

Office & Workplace Coordination 

• Serve as a primary liaison between SFA and building management
• Coordinate office maintenance requests, visitor access, freight elevator reservations, and vendor scheduling
• Greet visitors and vendors onsite and maintain a professional office environment
• Manage office inventory and supplies, including kitchen/beverage stock, printer supplies, and general workplace needs
• Coordinate deliveries, mail distribution, and package receipt notifications
• Assist with setup and coordination for internal meetings, including catering and conference room preparation

What You Bring

REQUIRED QUALIFICATIONS

• 3+ years of relevant administrative, office coordination, operations support, or related experience
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
• Excellent verbal and written communication skills
• High attention to detail and strong follow-through
• Proactive, dependable, and solution-oriented approach to work
• Ability to work independently while collaborating effectively within a small team environment
• Professionalism and discretion in handling sensitive or confidential information
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Comfortable learning and navigating new technology platforms and systems
• Customer service mindset with a willingness to support a wide range of internal and external stakeholders

PREFERRED QUALIFICATIONS

• Experience working in a professional services, association, nonprofit, or membership organization environment
• Familiarity with Salesforce or similar CRM platforms
• Experience coordinating with external vendors and service providers
• Experience supporting office technology and workplace system

POSITION EXPECTATIONS

• This role is expected to maintain a regular in-office presence to support office operations, visitors, meetings, and team coordination
• Candidates should expect to work from SFA’s Washington, D.C. office approximately three days per week, with flexibility based on business needs
• Occasional support for early morning or evening events may be required

What We Offer

A reasonable estimate of the total compensation range for this role is $65k-$85. This range represents the company’s good-faith estimate of the range of compensation at the time of posting. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certification, and other factors. SFA also offers a competitive benefit package including a discretionary corporate bonus program, multiple health plans, STD and LTD options, company-sponsored life insurance, paid parental leave, paid time off, and 401K matching.

Inclusive Workplace 

We are committed to creating and maintaining a workplace culture where individuals of all backgrounds feel they can bring their authentic selves to work and are empowered to participate and contribute to SFA’s vision and goals. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other applicable legally protected characteristics. All aspects of employment are based on qualifications, merit, performance, and business needs. 

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you. 

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