City/State
Norfolk, VAWork Shift
First (Days)Overview:
Business Systems Analyst – Laboratory Systems
Location: Norfolk, VA (Remote with occasional onsite meetings at Sentara Fort Norfo
Sentara Health is seeking a Business Systems Analyst to support applications and technologies utilized by our laboratory customer base. This role serves as a liaison between business stakeholders, laboratory operations, vendors, and technical teams to help implement, support, and enhance technology solutions that improve efficiency and service delivery.
The ideal candidate will have experience in Healthcare IT, strong project management and communication skills, and the ability to support business applications from implementation through ongoing production support. Experience working with laboratory operations, healthcare systems, and HL7 interfaces is highly desirable.
Key Responsibilities
Support and maintain applications and technologies serving the laboratory customer base.
Coordinate and manage project activities, timelines, deliverables, and stakeholder communications.
Gather, analyze, and document business requirements and system enhancements.
Provide application, product, and customer support to end users.
Track project milestones and maintain status reports and spreadsheets for leadership and stakeholders.
Troubleshoot system issues, coordinate resolution efforts, and communicate updates effectively.
Support healthcare application implementations, upgrades, and optimization efforts.
Collaborate with internal teams, vendors, and business partners to ensure successful project outcomes.
Assist with interface monitoring and support, including HL7 messaging and healthcare data exchanges.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
•Pet Insurance •Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work,Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
| Location | Norfolk, Virginia |
| Salary | $76,273.60–$118,872 Per Year |
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