The Business Systems Analyst for Admissions and Records supports the optimization of student information systems and operational processes by analyzing business needs, resolving system issues, and implementing technology-driven solutions. This role develops reports, ensures data integrity, manages system access, and collaborates with stakeholders to improve efficiency, compliance, and service delivery. Additionally, the analyst provides training, supports system implementations, and contributes to strategic initiatives within Enrollment Services.
Essential Functions
25% Project Strategy, Systems Implementation & Reporting:
Leads development of project documentation, defining strategy, scope, resources, and timelines for Admissions & Records initiatives, identifies operational and system gaps; designs and implement technology, process, and staffing solutions; facilitates system implementations, including user acceptance testing (UAT) for the local college; develops, creates and maintains Admissions and Records' SQL Server Reporting Services (SSRS) to support data-driven decision-making; administers and supports systems including Dynamic Forms, Laserfiche, SIS, and SLMS as it relates to the Admissions and Records area; delivers staff training and onboarding for the Admissions and Records area/department. Provide departmental supervision and leadership support, as needed
25% Business Analysis & Process Improvement:
Analyzes and documents business processes, workflows, and system impacts to identify inefficiencies and risks within Admissions and Records. Interprets regulatory requirements and provide guidance on policies, compliance, and best practices; troubleshoots SIS issues, resolve escalated cases, and address data anomalies (e.g., duplicate records, login issues, exception reporting). Researches emerging technologies and industry trends; recommends and implement improvements
20% Systems Administration & Security:
Manages SIS and SSRS security administration, including user access provisioning, role alignment, and account lifecycle management; ensures appropriate access controls based on job functions and institutional policies; supports operational planning, budgeting, and technical problem resolution
15% Data Analysis & Integrity:
Analyzes SIS data to support reporting, compliance, and strategic decision-making within the Admissions and Records department; monitors and maintains data integrity within SIS; identifies and resolves discrepancies within SIS
15% Leadership, Training & Stakeholder Support:
Provides professional support to committees and cross-functional teams through research, reporting, and presentations; facilitates meetings and delivers training on SSRS and system usage; contributes to organizational initiatives and performs additional duties as assigned