Business Systems Analyst Associate

Arkansas Blue Cross

Little Rock, AR

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JOB DETAILS

SKILLS

Acceptance Testing, Administrator Documentation, Americans with Disabilities Act (ADA), Analysis Skills, Business Analysis, Business Development, Business Processes, Business Solutions, Computer Science, Cross-Functional, Data Analysis, Data Quality, Documentation, Establish Priorities, Healthcare Management, Interpersonal Skills, Leadership, Lift/Move 40 Pounds, Microsoft Office, Multitasking, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Analysis, Process Development, Process Improvement, Reporting Skills, Requirements Management, Root Cause Analysis, SQL (Structured Query Language), Statistics, Systems Administration/Management, Systems Analysis, Team Player, Technical Writing, Test Case, Test Plan/Schedule, Test Scripts, Testing, Time Management, Training Program Development, Training/Teaching, Trend Analysis, User Groups

LOCATION

Little Rock, AR

POSTED

5 days ago

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here. Job Summary The Business Systems Analyst Associate gathers business requirements and translates them into functional and technical requirements within the appropriate application systems, in some cases serving as a technical liaison between the IT enterprise business solutions development team and the business community. The analysis and configuration of application systems, modifying existing systems to improve workflow or to serve new purposes is critical in this role. The incumbent is responsible for ensuring functionality, user acceptance and effective implementation of changes is met to solve problems, achieve business requirements and improve system performance. Requirements EDUCATION Bachelor’s degree in Business, Computer Science, Healthcare Management or related field with demonstrated college coursework and projects (i.e. internship which utilized critical thinking and analysis skills). In lieu of degree, five (5) years' business process analysis, data analysis or systems analysis experience with a complex system technology will be considered. EXPERIENCE & KNOWLEDGE Data testing and/or software application testing experience preferred. ESSENTIAL ABILITIES Ability to build collaborative relationships. Ability to interpret complex documentation. Ability to use query tools. Skills • Critical Thinking • Decision Making • Elicitation • Interpersonal Communication • Microsoft Office • Multitasking • Oral Communications • Problem Sensitivity • Relationship Building • Results Interpretation • Structured Query Language (SQL) • Workload Prioritization • Written Communication Responsibilities • Assists with developing test scripts, executing test plans and maintaining test cases to assess system functionality and ensure user acceptance testing. • Collaborates with various internal departments, external customers, and leadership to obtain cross functional team consensus on the interpretation of business requirements and needs. • Conducts training of new procedures, system modifications and system releases upon request. • Configure system through the use of logic statements and devises effective solutions to problems and new opportunities. • Develops enterprise business solution system requirement documents and technical specification documents for applications, which may be used to assist user groups with the development and delivery of training programs or presentations. • Identifies and executes improvement initiatives related to testing. • Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data to develop statistics and design methodologies used for decision making and new business initiatives. • Peforms other duties as assigned. • Performs root-cause analysis and audits to verify workflow and identify process improvements and confers with internal and external customers to identify system requirements. • Prepares reports or data delivery by analyzing and summarizing the information and trends to make recommendations regarding system changes. • Provides detailed documentation of system errors with an explanation of error, expected results and any examples needed to resolve the error utilizing the appropriate tracking method for the assigned system. • Serves as a technical resource to guide the research, design, development, testing, documentation, implementation, maintenance, and evaluation of new enterprise business solution systems and enhancement of existing systems to meet business needs. Certifications Security Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual. Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual. Employment Type Regular ADA Requirements 2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job. Arkansas Blue Cross is consistently ranked as one of the best places to work in Central Arkansas. Why? We Love our Employees At Arkansas Blue Cross, we care about the health, wellness, and education of our employees. We offer many great incentives such as: Tuition reimbursement. Club Blue, a free, onsite gym to encourage exercise. Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating. Incentives for wellness education and exercise We Love our Culture The average tenure is 10 years with hundreds of employees having been here 15 years or longer. Our inclusive culture brings employees together to connect while celebrating our differences. We Love our Community Our employees often volunteer within their communities, at charity events, walks and runs, schools and nonprofits. When disasters strike, our employees help wherever they are needed. It’s just another way we show that Blue cares.

About the Company

Arkansas Blue Cross

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