Business Systems Analyst (BSA) – Revenue & Sales Automation (n8n / Workato)

Role Overview
<\/h2>

We are seeking a Business Systems Analyst (BSA)<\/b> to support Revenue and Sales process automation<\/b> within the n8n Automation Department<\/b>. This role sits at the intersection of Sales, RevOps, Finance, and Technology<\/b>, with a strong focus on Lead‑to‑Cash (L2C)<\/b> and Quote‑to‑Cash (Q2C)<\/b> workflows powered by n8n and Workato<\/b>.
<\/p>

The ideal candidate is a systems‑thinking BSA who can analyze revenue workflows, identify automation opportunities, and design scalable integrations<\/b> across CRM, CPQ, billing, and ERP systems—working closely with developers and stakeholders to deliver reliable, revenue‑safe automation.
<\/p>

Key Responsibilities
<\/h2>

Revenue & Sales Process Analysis
<\/h3>

• Analyze and document current‑state and future‑state<\/b> revenue and sales workflows, including:
  • Lead → Opportunity → Quote → Order → Contract → Billing → Renewal
    <\/li><\/ul><\/li>
  • Identify gaps, bottlenecks, and manual handoffs across Sales, RevOps, Finance, and CS teams
    <\/li>
  • Translate business requirements into clear, automation‑ready functional specifications<\/b>
    <\/li><\/ul>

    Automation Strategy & Integration Design
    <\/h3>

    • Partner with stakeholders to design end‑to‑end revenue automations<\/b> using:
      • n8n<\/b> (primary)
        <\/li>
      • Workato<\/b> (secondary)
        <\/li><\/ul><\/li>
      • Define integration flows across systems such as:
        • Salesforce (Sales Cloud, CPQ, Service Cloud)
          <\/li>
        • Billing platforms (Stripe, Salesforce Billing, Zuora)
          <\/li>
        • ERP systems (NetSuite, SAP, Oracle)
          <\/li>
        • CLM tools (DocuSign, Conga, Adobe Sign)
          <\/li><\/ul><\/li>
        • Ensure automations support pricing accuracy, contract integrity, billing correctness, and revenue predictability<\/b>
          <\/li><\/ul>

          Cross‑Functional Collaboration
          <\/h3>

          • Act as a liaison between Revenue stakeholders and automation engineers<\/b>
            <\/li>
          • Facilitate workshops and working sessions with:
            • Sales Operations
              <\/li>
            • Revenue Operations
              <\/li>
            • Finance & Accounting
              <\/li>
            • Legal & Compliance
              <\/li>
            • Engineering / Automation teams
              <\/li><\/ul><\/li>
            • Support backlog refinement, prioritization, and roadmap planning for revenue automation initiatives
              <\/li><\/ul>

              Delivery, Testing & Governance
              <\/h3>

              • Create and maintain:
                • Business Requirements Documents (BRDs)
                  <\/li>
                • Functional Specifications
                  <\/li>
                • Process flows and integration diagrams
                  <\/li>
                • User stories and acceptance criteria
                  <\/li><\/ul><\/li>
                • Support UAT strategy, execution, and sign‑off<\/b> for automated revenue workflows
                  <\/li>
                • Validate automation outcomes against business rules, revenue policies, and audit requirements
                  <\/li>
                • Ensure data consistency and integrity across CRM ↔ CPQ ↔ Billing ↔ ERP systems
                  <\/li><\/ul>

                  What Success Looks Like
                  <\/h2>

                  • Revenue workflows are automated, auditable, and reliable
                    <\/li>
                  • Sales teams experience faster cycle times and fewer errors
                    <\/li>
                  • Finance trusts billing and downstream revenue data
                    <\/li>
                  • RevOps gains visibility and predictability
                    <\/li>
                  • Automation scales as products, pricing, and GTM strategies evolve
                    <\/li><\/ul>

                    Engagement Details
                    <\/h3>

                    This is a 1099 contract role offering a competitive hourly rate of $75–$85, commensurate with experience.<\/b>
                    <\/p><\/blockquote><\/div>

                    
                    <\/div><\/span>
                    

                    Requirements<\/h3>

                    
                    <\/h2>

                    Required Qualifications
                    <\/h2>

                    • 5–8+ years<\/b> of experience as a Business Systems Analyst, RevOps Analyst, or Sales Ops Analyst
                      <\/li>
                    • Strong hands‑on experience with n8n and/or Workato<\/b>
                      <\/li>
                    • Proven experience supporting Lead‑to‑Cash / Quote‑to‑Cash<\/b> processes
                      <\/li>
                    • Strong understanding of B2B revenue models<\/b>:
                      • Subscriptions
                        <\/li>
                      • Usage‑based pricing
                        <\/li>
                      • Renewals, amendments, expansions
                        <\/li><\/ul><\/li>
                      • Experience translating business needs into automation and integration requirements<\/b>
                        <\/li>
                      • Familiarity with API‑driven integrations, event‑based workflows, and system orchestration
                        <\/li>
                      • Experience working in Agile / Scrum<\/b> environments
                        <\/li><\/ul>

                        Nice to Have
                        <\/h2>

                        • Salesforce CPQ or Revenue Cloud exposure
                          <\/li>
                        • Experience designing automation in high‑growth SaaS environments
                          <\/li>
                        • Familiarity with webhook‑based and async processing patterns
                          <\/li>
                        • Prior experience supporting enterprise revenue transformations
                          <\/li>
                        • Certifications or formal training in:
                          • Salesforce Business Analyst
                            <\/li>
                          • Workato
                            <\/li>
                          • Automation / Integration Platforms
                            <\/li><\/ul><\/li><\/ul>

                            
                            <\/h2><\/div>

                            
                            <\/div><\/span>
                            

                            Benefits<\/h3>

                            This is a 1099 contract role offering a competitive hourly rate of $75–$85, commensurate with experience.<\/b>
                            <\/div><\/span>