Business Systems Analyst

Title: Business Systems Analyst - Financial Crimes Risk Management

Location: 401 S Tryon St Charlotte, NC

Duration: 7 months

Work Engagement: W2

Work Schedule: 4 days in office/1 day remote

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

We are seeking a highly analytical and detail-oriented Business Systems Analyst to support Financial Crimes Risk Management applications. This role combines data analysis, technical writing, and product ownership responsibilities, with a strong focus on reporting, data integrity, and collaboration across business and technology teams.

This role is heavily data-driven and requires strong SQL expertise, technical writing, and hands-on application support experience. The ideal candidate will be comfortable working with transactional banking data and collaborating across business and technology teams in an Agile environment.

Responsibilities:

• Provide application support for internal app, including:

• Monitoring and analyzing system-generated reports identifying missing or incomplete data (e.g., branch numbers, customer attributes)

• Investigating and resolving data failures and exceptions

• Maintaining and updating data mappings and business rules logic

• Perform advanced SQL querying to:

• Analyze data issues and exceptions

• Validate mappings and data flows

• Support reporting and root cause analysis

• Serve in a Product Owner / Agile role, including:

• Writing user stories, features, and acceptance criteria

• Gathering and documenting business and technical requirements

• Participating in Agile ceremonies and backlog prioritization

• Develop high-quality technical documentation, including:

• Process documentation and standard operating procedures

• Data mapping and transformation logic

• Application workflows and support guides

• Collaborate closely with technology owners, business stakeholders, and data teams to design solutions and improve system functionality

• Support UAT and regression testing, ensuring system changes meet business requirements and data integrity standards

• Facilitate communication and coordination across business and technology teams

Qualifications:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

• Strong technical writing skills, with experience documenting processes and requirements

• Strong SQL expertise, with the ability to write complex queries and analyze large datasets

• Proven experience working with data mapping, data flows, and data validation

• Experience collaborating with both technical teams and business stakeholders

• Hands-on experience working in an Agile environment (user stories, backlog management, requirements gathering)

• Ability to manage multiple priorities in a fast-paced, virtual team environment

• Strong analytical, organizational, and problem-solving skills

• Experience with financial crimes, risk management, or compliance systems

• Familiarity with banking and transactional data

• Experience with ACH, EFT, and wire transactions (preferred)

• Experience with process improvement and business rule optimization

• Familiarity with Power BI and/or Microsoft Access for reporting and analysis

• Exposure to Newton (nice to have)

• Prior experience in financial services or large banking environments (e.g., Wells Fargo)