Drive business systems analysis across commercial insurance platforms and account servicing workflows. Translate complex insurance processes into future-state designs, functional user stories, acceptance criteria, and data/integration requirements. Identify opportunities to simplify workflows and improve movement of client, account, policy, and document data across systems. Requirements:
10+ years of Business Systems Analysis experience.
Commercial insurance domain expertise.
Policy administration platform experience.
Responsibilities:
Conduct discovery sessions with business subject matter experts.
Map current-state and future-state commercial insurance workflows.
Translate business needs into functional user stories.
Define acceptance criteria for system changes.
Document data and integration requirements across systems.
Identify process simplification opportunities across policy and account servicing workflows.
26-00917
Numbers & Facts
Location
Chicago, IL (Remote)
Skills
Administrative Skillsunmatched
Agile Programming Methodologiesunmatched
Business Solutionsunmatched
Customer Support/Serviceunmatched
Insuranceunmatched
Multiplatform/Cross-Platformunmatched
Policy Developmentunmatched
Process Developmentunmatched
Systems Administration/Managementunmatched
Systems Analysisunmatched
Technical/Engineering Designunmatched
Workflow Analysisunmatched
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