Business Systems Analyst Concur/Workday

The Panther Group

Boston, MA

JOB DETAILS
SALARY
$55.94
SKILLS
Analysis Skills, Atlassian JIRA, Auditing, Business Administration, Business Analysis, Business Operations, Business Processes, Business Solutions, Business Support, Communication Skills, Cross-Functional, Documentation, Enterprise Protection, Finance, Financial Operations, Financial Systems, Higher Education, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Leadership, Maintain Compliance, Multitasking, Operational Expenditure (OPEX), Operational Improvement, Operations Processes, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Process Flow, Process Improvement, Project Management Software, Project Tracking, Reimbursement, SAP, Security Compliance, ServiceNow, System Integration (SI), System Operations, Systems Administration/Management, Systems Analysis, Validation Testing, Writing Skills
LOCATION
Boston, MA
POSTED
30+ days ago

The Panther Group is seeking an experienced Business Systems Analyst (BSA) to support a prestigious Boston-based university during a critical transition of its enterprise Travel & Expense (T&E) platform, SAP Concur.

This role will partner closely with Information Technology, Finance, and Travel Services teams to support the organization's transition to full internal ownership of Concur. The ideal candidate will bring a strong combination of business analysis, systems administration, workflow documentation, stakeholder management, and financial systems experience, with a preference for candidates familiar with Workday Financials.

This is an excellent opportunity for a hands-on analyst who enjoys solving business process challenges, improving system operations, and collaborating with cross-functional stakeholders in a fast-paced enterprise environment.
What You'll Do Business Analysis & Process Improvement
  • Gather, analyze, and document business, functional, and technical requirements.
  • Evaluate current-state business processes and identify opportunities for improvement.
  • Create workflow diagrams, process maps, system documentation, and business requirements.
  • Support business process optimization related to travel, expense, and financial operations.
Concur Administration & System Support
  • Support day-to-day administration of the SAP Concur platform.
  • Assist with user access management, security roles, permissions, and audit controls.
  • Perform access remediation activities and ensure compliance with organizational security standards.
  • Troubleshoot system issues and coordinate resolution with stakeholders and technical teams.
Workday & System Integration Support
  • Support integration activities between Concur and Workday Financials.
  • Document integration workflows, dependencies, and data flow processes.
  • Identify potential system impacts and assist with testing and validation efforts.
  • Collaborate with Finance and IT teams to ensure seamless business operations.
Stakeholder Collaboration & Go-Live Readiness
  • Partner with Finance, Travel Services, and ITS leadership to define support processes and ownership responsibilities.
  • Facilitate meetings and discussions with business stakeholders.
  • Track project milestones, risks, and action items using Jira and related project management tools.
  • Support go-live planning, readiness assessments, and transition activities.
Required Qualifications
  • Bachelor's degree in Information Systems, Business Administration, Finance, or a related field (or equivalent experience).
  • 3+ years of Business Systems Analyst, Business Analyst, Systems Administrator, or related experience.
  • Experience supporting SAP Concur or another enterprise Travel & Expense platform.
  • Experience documenting business processes, workflows, and system requirements.
  • Understanding of Travel & Expense operations, reimbursement processes, approval workflows, and audit controls.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
  • Experience with Workday Financials.
  • Experience supporting Concur-to-Workday integrations.
  • Familiarity with ServiceNow and Jira.
  • Experience with enterprise security, role-based access management, and audit controls.
  • Experience working in higher education, finance, or large enterprise environments.
  • Ability to quickly learn new systems and take on additional responsibilities beyond core assignments.
What Will Make You Successful
  • Strong Concur administration and business process experience.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Proactive approach to problem-solving and issue escalation.
  • Strong documentation and process-mapping skills.
  • Comfortable working independently while collaborating across multiple departments.
Pay is $55.94 per hour DOE

About the Company

T

The Panther Group

The Panther Group is minority owned and certified, making diversity, equity and inclusion core components of our mission.

With our commitment to respecting and empowering our employees as individuals, diversity is a competitive advantage in the marketplace.

The Panther Group has a proven track record of connecting quality talent with the right position. We believe in a hands-on approach, with a focus on building lasting relationships with our Employees and our Clients. Our Employees find flexibility and growth to reach their career goals.

The Panther Group celebrates 25 years of recruitment and workforce solutions expertise. 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1992
WEBSITE
http://thepanthergrp.com