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Business Systems Analyst

CFS
  • Grand Rapids, MI
    Today
    CFS

    Job Description

    Business Systems Analyst

    Compensation: $50,000 - $60,000 (20% Bonus Target)
    Benefits: Medical, Dental, Vision, FSA, 401k w/match
    Job Type: Permanent | Direct-Hire
    No Sponsorship Available

    Job Overview – Business Systems Analyst:


    The Business Systems Analyst will support and optimize core business applications, including ERP, CRM, and related systems. This role will partner closely with Finance and cross-functional teams to maintain system integrity, improve business processes, support end users, and drive system enhancements. The ideal candidate is analytical, organized, technology-focused, and passionate about process improvement.

    Key Responsibilities of the Business Systems Analyst:


    • Support administration and maintenance of Rootstock ERP.

    • Assist Finance with ERP management, reporting, and system enhancements.

    • Maintain data accuracy and integrity across business systems and databases.

    • Identify process improvement opportunities and recommend solutions.

    • Lead and coordinate system-related projects across multiple departments.

    • Perform data entry, system updates, and user administration tasks.

    • Troubleshoot software and system issues and coordinate resolutions.

    • Assist with CRM, content management, e-signature, and lead management platforms.



    Qualifications of the Business Systems Analyst:


    • 1-3 years experience working in a professional business environment, preferred


      • New grads acceptable pending degree and certifications


    • Bachelor's degree in computer science, information technology, or similar field, preferred.

    • Salesforce Administrator Certification or Salesforce experience preferred.

    • Experience supporting ERP, CRM, or other business systems.

    • Experience with Rootstock or Salesforce is required

    • Familiarity with Box, Box Sign, Zuant, or similar platforms, preferred.

    • Strong analytical, problem-solving, and organizational skills.

    • Ability to assess complex business challenges and develop effective solutions.

    • Excellent communication and cross-functional collaboration skills.

    • Self-motivated with the ability to learn new technologies quickly.

    • Strong customer-service mindset and ability to support users of varying technical skill levels.



    #LI-HP1 #INAUG2026 #BusinessSystemsAnalyst

    Numbers & Facts

    LocationGrand Rapids, MI
    IndustryFinancial Services
    Company Size500 to 999 employees
    Year Founded1994
    Websitehttp://www.cfstaffing.com/

    About Company

    Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.

    CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.

    Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.

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    Skills

    • Administrative Skillsunmatched
    • Analysis Skillsunmatched
    • Business Analysisunmatched
    • Business Solutionsunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Content Managementunmatched
    • Cross-Functionalunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Data Qualityunmatched
    • ERP (Enterprise Resource Planning)unmatched
    • Financeunmatched
    • Help Deskunmatched
    • Information Technology & Information Systemsunmatched
    • Lead Managementunmatched
    • Organizational Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Process Improvementunmatched
    • Salesforce.comunmatched
    • Software Administrationunmatched
    • Systems Analysisunmatched
    • Systems Maintenanceunmatched
    • Team Playerunmatched

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