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Business Systems Analyst I SQL / Enterprise Applications

HTC Global Services

Anaheim, CA

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JOB DETAILS
SKILLS
Asset Management, Business Solutions, Communication Skills, Customer Support/Service, Documentation, Documentation Plan, Emerging Technology, Enterprise Applications, Establish Priorities, Identify Issues, Java, Knowledge Repositories, Large-Scale Systems, Leadership, Logistics, Maintain Compliance, Manufacturing, MicroStrategy, Operational Improvement, Operations, Operations Management, Problem Solving Skills, Process Improvement, Project/Program Coordination, Relational Databases (RDBMS), Reporting Dashboards, Requirements Management, SAP BusinessObjects, SQL (Structured Query Language), SQL Databases, Software Administration, Systems Analysis, Tableau, Technical Support, Validation Plan, Validation Testing, XML (EXtensible Markup Language)
LOCATION
Anaheim, CA
POSTED
Today

Business Systems Analyst

If you enjoy solving operational challenges, improving systems that support large-scale real-world environments, and working with teams onsite at the Anaheim, CA location that keep high-traffic operations running smoothly, this is a strong opportunity. You ll work across business and technical groups to improve processes, troubleshoot critical systems, and support technology tied to daily operations and safety-focused environments.

Responsibilties

  • Gather requirements for system enhancements and process improvements
  • Investigate issues, troubleshoot problems, and coordinate fixes or escalations
  • Support multiple long-term initiatives while managing daily operational priorities
  • Create user stories, testing documentation, and validation plans
  • Maintain process documentation and internal knowledge repositories
  • Provide end-user training, guidance, and ongoing support for business applications
  • Partner with stakeholders across multiple departments and leadership levels
  • Participate in an after-hours support rotation when needed
  • Help identify more efficient technical solutions to business challenges

Key Skills

  • Experience as a Business Systems Analyst, Systems Analyst, or similar role
  • Strong communication skills with both business users and technical teams
  • Working knowledge of SQL and relational databases
  • Experience supporting enterprise applications or operational systems
  • Strong troubleshooting and problem-solving ability
  • Comfortable managing changing priorities in a fast-paced environment
  • Ability to work independently with minimal supervision

Preferred Skills

  • Experience with asset management, compliance, maintenance, or operations systems
  • Reporting/dashboard tools such as Tableau, BusinessObjects, BIRT, or MicroStrategy
  • Exposure to Java or XML
  • Experience supporting software rollouts or user support environments
  • Project coordination or prioritization experience
  • Background in hospitality, entertainment, transportation, manufacturing, logistics, or large campus operations environments

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

About the Company

H

HTC Global Services

Shaping careers since 1990 - our long tenured employees are a testimony of the work culture. Join our global employee base of 12,000 and help us bring human expertise to tech in order to deliver purposeful solutions that amplify value.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
https://www.htcinc.com/

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