Business Systems Analyst

Kforce has a client that is looking for a Business Systems Analyst in Lenexa, KS. Responsibilities:

• Serve as a liaison between business users, product owners, developers, architects, vendors, project management, and support teams
• Lead discovery conversations to understand the business problem, current process, desired outcomes, stakeholders, risks, dependencies, and measures of success
• Translate conceptual customer requirements, including the what and why, into functional requirements, user stories, acceptance criteria, use cases, process flows, and supporting documentation
• Document existing and future-state processes using the appropriate artifact, such as process maps, activity diagrams, data flow diagrams, use cases, decision logs, and functional specifications
• Use knowledge of ERP, enterprise applications, integrations, reporting, and business operations to evaluate process improvements, system improvements, and technology-enabled efficiencies
• Serve as an owner and facilitator of the front-end project intake process, ensuring technology requests are captured, clarified, documented, and routed through the appropriate funnel
• Create and maintain project intake records in the approved PPM/intake tool using information provided by requestors, business partners, product owners, and IT stakeholders
• Set up and maintain intake documentation structure, including project folders, canvas documentation, supporting artifacts, stakeholder notes, and links needed for downstream visibility
• Lead or co-lead canvas sessions with requestors, architects, product owners, SMEs, and other stakeholders to clarify current state, desired future state, business outcomes, scope, assumptions, constraints, dependencies, risks, and expected value

Requirements:

• Strong understanding of project intake, portfolio funnel management, canvas facilitation, charter development, discovery readiness, intake governance, and project handoff practices
• Comfort working in PPM, SharePoint/Teams project intake folders, Azure DevOps, and related tools to maintain accurate intake status, documentation links, backlog traceability, and decision history
• Strong communication skills with the ability to explain technical concepts in business language and business needs in delivery-ready language
• Strong business analysis skills, including elicitation, facilitation, process mapping, requirements definition, user story writing, and acceptance criteria development
• Advanced problem-solving skills, curiosity, critical thinking, and the ability to ask strong questions that reveal risks, dependencies, gaps, and future-state opportunities
• Practical understanding of AI concepts, including generative AI, AI agents, prompt engineering, knowledge sources, retrieval, model limitations, output validation, governance, and adoption considerations
• Comfort experimenting with approved AI tools to improve delivery, automate repetitive work, draft artifacts, analyze information, and accelerate discovery while maintaining accountability for accuracy and quality
• Ability to evaluate incoming requests for business value, urgency, readiness, stakeholder alignment, technical dependency, support impact, regulatory/compliance drivers, and appropriate delivery path
• Ability to define and improve intake KPIs such as first BSA touchpoint, canvas completion, backlog readiness, first-touch PBI quality, and request aging
• Ability to work with cross-functional teams in a fast-paced Agile/Scrum or DevOps-oriented environment