Business Systems Analyst

Company Overview:

MACOM designs and manufactures semiconductor products for Data Center, Telecommunication, and Industrial and Defense applications. Headquartered in Lowell, Massachusetts, MACOM has design centers and sales offices throughout North America, Europe, and Asia. MACOM is certified to the ISO9001 international quality standard and ISO14001 environmental management standard.

MACOM has more than 75 years of application expertise with multiple design centers, Si, GaAs, and InP fabrication, manufacturing, assembly and test, and operational facilities throughout North America, Europe, and Asia. Click here to view our facilities. https://www.macom.com/. In addition, MACOM offers foundry services that represents a key core competency within our business.

MACOM sells and distributes products globally via a sales channel comprised of a direct field sales force, authorized sales representatives, and leading industry distributors. Our sales team is trained across all of our products to give our customers insights into our entire portfolio.

Role: Manufacturing Systems Engineer

Job Title: Business Systems Analyst

Job Summary

The Manufacturing Systems Engineer/Business Systems Analyst provides disciplined technical expertise in the development, deployment, and support of manufacturing applications and systems supporting factory operations. This role is part of the larger IT function/department within Macom.

This role focuses on production support, system enhancements, and new project delivery, including Manufacturing Execution Systems (MES), inventory tracking, process control, equipment integration, analytics, dashboards, and performance metrics.

The Manufacturing Systems Engineer partners closely with IT, engineering, quality, operations, and external vendors to implement and sustain reliable, cost‑effective, and efficient manufacturing systems. The role serves as a technical expert for both internally developed and commercially purchased applications.

Key Responsibilities:

• Manufacturing Systems Support representing IT function/department.

• Provide day‑to‑day production support and enhancements for existing factory applications and MES systems.=

• Act as a technical expert for integrated systems, including in‑house and vendor‑supplied solutions.

• Troubleshoot system stability, production issues, and performance bottlenecks.

• Administer, model, and configure Manufacturing Execution Systems (Eyelit, or similar).

• Work with engineers to transfer new manufacturing processes into MES.

• Support wafer fab / backend equipment integration, automated data collection, workflow management, and SPC systems.

• Perform data mining, investigation, and root cause analysis to support manufacturing improvements.

• Maintain system documentation, procedures, and user guides.

• Support after‑hours as required.

• Partner with internal customers to assess needs, gather requirements, and define solutions.

• Evaluate solution alternatives and recommend best‑fit options based on cost, capability, risk, and time to deploy.

• Define scope, resource needs, present solutions for approval.

• Design, develop, test, and deploy client‑server and web‑based applications.

• Analyze existing systems and implement enhancements or new functionality.

• Factory IT & Hardware Support including maintenance of inventory, factory hardware, and specialty software.

• Serve as first point of contact for factory‑specific hardware and software issues; partner with IT for resolution.

• Coordinate installation of factory PCs, tablets, printers, and other devices.

• Work closely with fab supervision to plan and coordinate activities.

• Identify gaps and inefficiencies in manufacturing IT systems and drive improvements.

Job Requirements & Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, Industrial Engineering, Operations, or related field.

Experience

• 3+ years of Commercial Semiconductor Suite experience (Administration, Modeling, Business Rules) or comparable MES platform (Eyelit).
• 5+ years of experience supporting application and database systems in a manufacturing and/or IT environment.
• Experience across the full system lifecycle: requirements gathering, solution design, testing, deployment, training, and support.

MES platforms: Eyelit, or similar

• Basic programming experience using C#, Python, ASP.NET, XML.
• Database experience using SQL Server (SQL, Stored Procedures, SSIS/DTS)
• Expertise Windows OS and infrastructure knowledge
• Basic networking knowledge such as SAP experience a plus
• SPC, DOE, RCCA familiarity is preferred.
• Due to ITAR regulations, only candidates who are U.S. Persons (U.S. citizens, U.S. nationals, lawful permanent residents, or individuals granted asylum or refugee status) will be considered for this position.

Additional Requirements:

• Strong written and verbal communication skills; ability to communicate with engineers, operators, IT, and management.
• Excellent requirements documentation and procedure writing skills.
• Strong analytical problem‑solving skills with high attention to detail.
• Customer‑focused mindset with the ability to work cross‑functionally.
• Must be comfortable working in a clean room environment and be willing and able to wear a smock suit.
• Willingness to adjust work schedule to support factory operations.

The Salary Range for this position is $60,000 - $113,000. Actual salary offered to candidate will depend on several factors, including but not limited to, work location, relevant candidates' experience, education, and specific knowledge, skills, and abilities.

This position is eligible to receive cash bonus solely at MACOM's discretion, subject to individual and company performance.

Benefits:

This position offers a comprehensive benefits package including but not limited to:

• Health, dental, and vision insurance.
• Employer-sponsored 401(k) plan.
• Paid time off.
• Professional development opportunities.