Business Systems Analyst (Vacancy)

City of Columbus

Columbus, OH

JOB DETAILS
SALARY
$46.41–$69.63 Per Hour
SKILLS
Analysis Skills, Business Administration, Business Analysis, Business Processes, Business Solutions, Code Reviews, Computer Science, Consulting, Continuous Improvement, Cost Estimates, Customer Support/Service, Database Management Software/Systems (DBMS), Database Programming, Documentation, Driver's License, Employee Retention, Equipment Maintenance/Repair, Functional Testing, Hardware Configuration Management, Identify Issues, Information Technology & Information Systems, Life Insurance, Mainframe Computer, Memory Hardware, Modems, Operations Processes, Peripheral Hardware, Photocopy, Problem Solving Skills, Process Improvement, Project Estimates, Public Administration, Reporting Skills, Requirements Management, Sales/Support Engineering (SE), Secondary School, Service Delivery, Software Engineering, Strategic Planning, Systems Analysis, Team Player, Technical Support, Test Plan/Schedule, Test Scripts, Test Strategy, Testing, Tuition Reimbursement
LOCATION
Columbus, OH
POSTED
1 day ago

Business Systems Analyst (Vacancy)

Salary

$46.41 - $69.63 Hourly

Location

Varies by position

Job Type

Full-time

Job Number

26-0543-V1

Department

47 Department of Technology

Division

Division of Information Services

Opening Date

07/01/2026

Closing Date

7/31/2026 11:59 PM Eastern

  • Description
  • Benefits
  • Questions

Definition

Join the CWP IT team supporting more than 50 business-critical systems across the organization. This position will focus on process improvement, system optimization, data standardization, and maximizing the value of technology investments. Performs related duties as required.

Key Responsibilities:

  • Document and analyze business and IT processes
  • Identify opportunities for standardization and efficiency
  • Support requirements gathering and solution implementation
  • Promote data quality, governance, and system utilization
  • Collaborate across departments to improve technology outcomes

Why Join Columbus Water & Power? At CWP, youll have the opportunity to work on meaningful projects that directly impact the services our community depends on every day. Join a collaborative team dedicated to innovation, continuous improvement, and delivering exceptional service to our customers.

Examples of Work

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Consults with users to evaluate, develop, and document an understanding of business processes, needs, expectations, and technology requirements; analyzes and reviews requests for software, hardware, and additional technology to implement solutions, etc.;

Develops the outline of the business systems design and defines the requirements and parameters of the proposed business systems; prepares cost estimates and project timelines for implementation of business systems; makes recommendations on improvements to business processes;

Determines feasibility and requirements for computerization such as hardware configurations, peripheral equipment, maintenance support, mainframe interface, modem communications, and memory storage devices; analyzes hardware and software alternatives and recommends selections to management;

Analyzes the current available third party systems to determine compatibility with and adaptability to the users needs and the Citys technical capabilities;

Collaborates with technical sections specialists in areas such as database and application programming to adapt systems to specific departmental requirements; identifies potential problems and recommends solutions;

Develops functional testing strategies, scripts, plans, etc.; coordinates the testing and implementation of departmental business systems with Department of Technology staff, department personnel, and/or consultants; evaluates the systems effectiveness, efficiency, ease of use, and fulfillment of objectives; provides post-implementation support for newly implemented systems;

Documents the development, testing, implementation, and evaluation of the business systems; directs the preparation of reports, training materials, and operational procedures related to the business systems;

Attends seminars and participates in training to remain current with information technology issues and practices.

Minimum Qualifications

Possession of a bachelors degree with significant coursework (sixteen (16) semester hours or twenty-four (24) quarter hours) in computer science, information systems, database management, systems analysis, or a closely related field and four (4) years of experience analyzing, evaluating, and implementing technology systems for business solutions. Substitution(s): Equivalent work experience documenting knowledge of business systems analysis and implementation may be substituted for the required education on a year-for-year basis. Possession of masters degree in business administration, public administration, computer science, or a closely related field may be substituted for one (1) year of the required experience.

Test/Job Contact Information

Recruitment #: 26-0543-V1

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Kimberly Hetterscheidt

Department of Technology

Division of Information Services

1111 E. Broad St.

Columbus, Ohio 43205

P: (614) 645-0367

E: khetterscheidt@columbus.gov

The City of Columbus is an Equal Opportunity Employer

The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the Citys Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:

  • Medical
  • Dental
  • Vision
  • Short-term Disability
  • Life Insurance
  • Wellness Program
  • Tuition Reimbursement

Specifics about these benefit opportunities and eligibility can be discussed with one of the Citys human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.

01

Have you included all of your relevant work experience (previous and current)? Resumes will not be accepted as a substitute for completing the application.

  • Yes
  • No

02

Have you reviewed the Minimum Qualifications for the job that you are applying to ensure that you meet specified requirements?

  • Yes
  • No

03

Have you attached the documents that provide proof of your license, education (post high school), and/or professional or state certification as you have referenced in your applicant profile? Such documents may include a photocopy or scan of your drivers license, bachelors/masters degree or transcript of completed coursework.

  • Yes
  • No

Required Question

Employer City of Columbus

Address 77 N. Front Street, Suite 330

Columbus, Ohio, 43215

Phone (614) 645-8301

Website https://www.columbus.gov/Government/Jobs

About the Company

C

City of Columbus