Business Systems Analyst _Varicent Administrator

Pay Range: $30-40/hr

The Varicent Operations Support Specialist is responsible for delivering on-site operational support for incentive compensation management system, Varicent. This role works directly with business users at the field support location, ensuring timely issue resolution, accurate data processing, and effective communication across business teams, internal IT, and external technology partners. The specialist will manage data flows from internal DataHub platform, utilize Alteryx for data transformation, and collaborate with Varicent's technical vendor (Argano) to support system enhancements, defect resolution, and overall operational stability.

Responsibilities:

Business & Field Support

• Provide daily on-site support to business users, addressing inquiries and resolving Varicent-related operational issues.
• Serve as the primary communication channel between business stakeholders and IT teams.
• Collect, analyze, and document business requirements for system improvements or process changes.
• Support user communication, training, and guidance during monthly incentive cycles or system updates.

Varicent System Operations

• Execute operational tasks within Varicent, including data loads, calculation cycles, workflow monitoring, send workflow acknowledgements and validation activities.
• Understand Varicent model structures, calculation logic, and data flows to support troubleshooting and operational continuity.
• Identify system defects, perform root cause analysis, and coordinate resolution with Argano and internal technical teams.
• Conduct functional testing for new features, enhancements, and bug fixes.

Data Processing & Automation

• Process and validate data received from internal DataHub platform.
• Develop and maintain Alteryx workflows for data cleansing, transformation, and automation.
• Ensure data accuracy and completeness for Varicent ingestion and incentive calculation.
• Investigate data discrepancies and collaborate with data engineering teams to resolve upstream issues.

Cross-Functional Collaboration

• Act as the primary liaison with Varicent's technical partner, Argano, for issue resolution and system improvements.
• Work closely with internal IT, data engineering, and business operations teams to ma

  All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.