Business Systems Analyst

Job Title: Business Systems Analyst

Location: Vienna, VA or Pensacola, FL (Hybrid - 3 days onsite per week)

Category: Real Estate Lending

Employment Type: Contract

Contract Duration: 6 months with potential extension

Pay Rates:

Pensacola: Experience 1-5yrs; max pay: $35

Experience 5-10yrs ; max pay: $47

Vienna, VA: Experience 1-5yrs ; max pay: $40

Experience 5-10yrs ; max pay: $50

Job Description: Compile, research, analyze, and document data, requirements, workflows, and functionality for Mortgage teams. Develop and evaluate information to prepare actionable recommendations. Collaborate with REL Technology and REL Support teams to create, manage, and maintain product boards and backlogs.

Responsibilities

• Clearly communicate status updates and issues in both oral and written formats; lead product meetings.
• Author a wide range of user stories, features, and backlog items; provide constructive feedback on peer submissions.
• Serve as liaison between Mortgage Systems & Solutions teams and business stakeholders.
• Conduct thorough requirements analysis and validation to ensure completeness, consistency, clarity, feasibility, and ensure they comply with the established standards.
• Solve business partners problems by designing system solutions, interviewing stakeholders, evaluating alternatives, and presenting findings.
• Manage medium to large projects or product lines independently or as part of a team.
• Identify and escalate risks or issues with well-considered mitigation strategies.
• Elicit and document functional and non-functional requirements using interviews, document analysis, storyboards, use cases, and diagrams.
• Represent requirements through epics, features, stories, models, diagrams, prototypes, or scenarios to enhance team understanding.
• Track and manage requirements and changes throughout the product lifecycle using backlog and board tools.
• Translate business needs into clear, actionable requirements and artifacts.
• Continuously seek opportunities to expand industry and domain knowledge.
• Contribute to process improvements within the department or branch.
• Participate in third-party vendor evaluations and selections as needed.
• Perform additional duties as assigned.

Qualifications

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Visio); produces polished, professional deliverables.
• Skilled in data querying, reporting, and analysis (e.g., SQL).
• Experience with Azure DevOps and Agile methodologies.
• Strong understanding of IT solution development and delivery.
• Effective planning, organizational, and multitasking skills.
• Familiarity with Navy Federal's ServiceNow platform and internal products, services, and policies.
• Strong verbal and written communication skills.
• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field-or equivalent combination of education and experience.

Preferred: Certifications in Scaled Agile Framework (SAFe) and/or Certified Scrum Master (CSM).

About Seneca Resources:

Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.