Business Systems Analyst
Salary
$65,910.00 - $119,905.50 Annually
Location
Woodbridge, VA
Job Type
Full-Time (FT)
Job Number
202610621
Department
FIRE & RESCUE
Division
SYSTEMS SUPPORT DIVISION
Opening Date
06/16/2026
Closing Date
6/30/2026 11:59 PM Eastern
GRADE
C41
Hiring Salary
$65,910.00 - $92, 907.74
Introduction
Prince William County Fire & Rescue System is seeking a motivated and technology-focused Business Systems Analyst to join our Communications & Information Technology (CIT) Division. This position supports the technology systems that enable about 1,700 Fire & Rescue end users (to include uniformed employees, professional staff, and active volunteers) to serve the residents and visitors of Prince William County.
If you enjoy solving problems, working with technology, supporting mission-critical operations, and participating in meaningful projects that directly impact public safety, this is an outstanding opportunity to build your career while making a difference in your community.
About This Role: The Business Systems Analyst serves as an integral member of the Fire & Rescue Communications & Information Technology team, supporting a diverse portfolio of public safety applications, hardware, and technology initiatives. This position works closely with firefighters, paramedics, dispatch personnel, administrative staff, County technology partners, and software vendors to ensure reliable and effective technology services.
The successful candidate will assist with the administration, support, testing, implementation, and ongoing maintenance of software applications used throughout the Fire & Rescue System. Responsibilities include troubleshooting application issues, coordinating user access, supporting software upgrades, developing documentation and training materials, assisting with project deployments, and providing Tier 2 technical support to end users across hardware, software, mobile devices, and peripherals.
This role offers the opportunity to work with a broad range of technologies, including public safety software platforms, Microsoft 365 applications, Power Platform tools, reporting solutions, mobile technologies, and operational support systems. The position also participates in department technology projects, application evaluations, process improvement initiatives, and regional public safety technology efforts.
The ideal candidate is highly organized, customer-service oriented, comfortable managing multiple priorities, and capable of communicating technical information to both technical and non-technical audiences.
Minimum Requirements: High school diploma or G.E.D. and four (4) years of related experience.
Related experience includes technology support, business systems administration, software support, application administration, project coordination, information technology, business analysis, or other closely related technology functions.
Preferences: The successful candidate will possess one or more of the following:
Associates or Bachelors degree in Information Technology, Information Systems, Business Administration, Public Administration, or a related field.
Experience supporting enterprise software applications or business systems.
Experience providing technical support in a public safety, government, healthcare, or other mission-critical environment.
Experience with software implementation projects, user acceptance testing, or system deployments.
Experience developing documentation, training materials, and standard operating procedures.
Experience with Microsoft 365 technologies, including SharePoint, Teams, Forms, Power Automate, Power Apps, or Power BI.
Experience managing user accounts, permissions, and system configurations.
Experience working directly with software vendors and external partners.
Industry certifications such as CompTIA A+, Network+, Security+, ITIL, Microsoft certifications, or equivalent credentials.
Special Requirements (if applicable): Effective October 2012, mandated by the Virginia State Board of Health 12VAC5-31-540, Virginia EMS Regulations require a criminal background check conducted through the Virginia State Police and applicable federal databases. A driving record transcript may also be required.
Work Schedule: Monday through Friday, 37.5-hour work week, primarily during normal business hours. Occasional evenings, weekends, or after-hours work may be required to support system upgrades, technology deployments, emergency operations, or critical incidents.
This is a telework-eligible role that may revert to in-office scheduling if business needs change.
Starting Salary Range: $65,910.00 - $92, 907.74 Annually
We also offer great benefits including:
Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.
NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here
Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
SEE YOURSELF HERE!
Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.
Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.
The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:
Click on the link below to explore our plans and rates.
Prince William County Benefit Programs
01
By submitting this application, I understand the following: 1). Only the information provided on my application is used to determine my qualifications; 2). My resume will not substitute for the education, work experience and required fields on the County application; 3). Only responses to Supplemental Questions that can be verified in my submitted education and work experience will be credited and 4). If selected, my employment dates will be verified back three (3) years (if applicable), with a required reference from my current or most recent employer.
02
03
Do you have at least 4 years of related experience?
04
Please select all areas that reflect your work experience.
05
How many years of experience do you have in administering or supporting business software applications?
06
Rate your experience participating in software implementations, upgrades, migrations, or deployments.
07
How many years of experience do you have providing direct technical support to end users?
08
Please select all Microsoft technologies with which you have professional experience.
09
Rate your experience developing documentation, standard operating procedures, user guides, or training materials.
10
Which statement best describes your experience managing multiple assignments and competing priorities?
11
Rate your experience communicating technical information to non-technical users.
12
Please indicate if you have technology support experience in any of the following environments. Select all that apply.
13
Please select all industry certifications you currently possess.
Required Question
Employer Prince William County Government
Address 1 County Complex Court
Prince William County, Virginia, 22192
Website https://www.pwcva.gov/department/human-resources/careers