Key Responsibilities
· Design, develop, implement, and support scalable Salesforce solutions and related business systems.
· Serve as a senior Salesforce technical resource across security models, profiles, permission sets, role hierarchies, sharing rules, queues, public groups, and data governance.
· Design and optimize Salesforce automation using Flow Builder, validation rules, approval processes, and other platform capabilities.
· Lead complex integrations between Salesforce and enterprise platforms, including ERP, marketing automation, data warehouses, and third-party SaaS applications.
· Perform advanced troubleshooting, root-cause analysis, debugging, and production support for Salesforce applications and integrations.
· Partner with business stakeholders, project managers, and technical teams to gather requirements, define solutions, estimate effort, and prioritize enhancements.
· Lead Salesforce release management activities, including deployments, sandbox management, DevOps processes, and CI/CD practices.
· Maintain data quality and governance standards, including deduplication, data imports and exports, and audit requirements.
· Contribute to Salesforce development standards, coding practices, and platform governance to support consistent and scalable solutions.
· Provide mentorship and technical guidance to developers, administrators, and other team members.
· Monitor platform performance, storage, security, and system health and proactively recommend improvements.
· Create and maintain technical documentation, including solution designs, process flows, support documentation, and training materials.
· Support broader business initiatives, including process optimization, system integration, mergers and acquisitions, and digital transformation.
· Stay current on Salesforce releases, emerging technologies, and industry practices and identify opportunities to continuously improve the environment.
Qualifications
· 5+ years of Salesforce development experience or an equivalent combination of education and experience.
· Salesforce Platform Developer I certification required; Platform Developer II certification preferred.
· Additional Salesforce certifications, such as Advanced Administrator, App Builder, Service Cloud Consultant, or Integration Architect, preferred.
· Strong experience with .NET, Apex, SOQL, SOSL, Lightning Web Components, Visualforce, and Salesforce APIs.
· Hands-on experience with Salesforce Flow, declarative automation, and platform configuration.
· Experience integrating Salesforce with external systems using REST/SOAP APIs, middleware, ETL tools, or event-driven integration approaches.
· Strong understanding of Salesforce security, governance, sharing models, and compliance practices.
· Experience with DevOps tools, version control, CI/CD pipelines, and deployment automation.
· Strong analytical, troubleshooting, and problem-solving skills with the ability to independently manage complex technical issues.
· Strong written and verbal communication skills with the ability to explain technical concepts to business stakeholders.
· Ability to independently lead complex technical initiatives while collaborating effectively across teams.
· Experience working in Agile environments and managing multiple priorities.
· Strong foundation in software engineering concepts, including object-oriented programming, design patterns, data structures, and system integrations.
· Experience with NetSuite, ERP integrations, Salesforce CPQ, Experience Cloud, Marketing Cloud, Data Cloud, or similar enterprise platforms is preferred.
· Experience supporting global business operations and cross-functional business process optimization is preferred.