Business Systems Manager
Salary
$153,784.64 - $192,230.80 Annually
Location
Fremont, CA
Job Type
Full-time, regular
Job Number
26IT02
Department
Information Technology
Division
ITS-Information Systems
Opening Date
07/01/2026
Description
The Fremont Information Technology Services Department is recruiting for the position of Business Systems Manager.
CLICK HERE TO VIEW OUR RECRUITMENT BROCHURE
THE DEPARTMENT:
The Information Technology Services (ITS) Department supports and enhances computer, telecommunications, enterprise applications, cybersecurity readiness, and mapping systems for the City. The ITS Department is committed to providing outstanding customer service by being transparent, adaptive, and responsive in meeting customer needs. The ITS Department, in partnership with its customers, assists in planning, selecting and implementing value-added business solutions that fulfill the City's strategic goals and objectives.
IS THIS THE ROLE FOR YOU?
The City of Fremont is seeking an experiencedand collaborative technology leader to serve as Business Systems Manager within the Information Technology Services Department. This position plays a critical role in supporting the Citys enterprise business applications portfolio and partnering with departments across the organization to identify, develop, and implement technology solutions that improve operational effectiveness and service delivery.
DESIRABLE QUALIFICATIONS:
If you enjoy solving complex business challenges, leading technology initiatives, and leveraging technology to improve services for both employees and the community, this may be the opportunity for you.
HOW TO APPLY
This recruitment will remain open until filled; however, the FIRST REVIEW of applications will take place on Monday, August 3, 2026, at 12:00 PM (noon) PST. This recruitment may close without notice after this date, so interested candidates are encouraged to apply immediately.
To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box.
Applicants will be notified electronically via Government Jobs as to their status in the selection process. Please review your settings in government jobs to ensure that you receive all updates regarding your status in the recruitment.
SELECTION PROCESS
The selection process may include individual and/or panel interviews, professional reference checks, fingerprint check for criminal history, and other related components. Only those candidates who have the best combination of qualifications in relation to the requirements and duties of the position will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to participate in the process.
REASONABLE ACCOMMODATION
Human Resources will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources of any special needs a minimum of 5 days in advance of the selection process by calling (510) 494-4660 or emailing humanresources@fremont.gov.
CONTACT US
For additional information, please contact Human Resources Department at: humanresources@fremont.gov
The information contained herein is subject to change and does not constitute either an expressed or implied contract.
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Business Systems Manager - Class Specification
Definition
Under general direction, plans, organizes and directs information technology for all business software systems for the City; manages design and development teams in performing systems programming and analysis; and serves as a member of the departments management team.
Class Characteristics
This is a single position, division-head level classification in the Department of Information Technology Services, with responsibility for planning, selection, installation, implementation, enhancement, maintenance, and ongoing support of all business software program and related peripherals. This classification is distinguished from the department head in that the latter is responsible for planning, organizing and directing information technology for the city including computer systems and networks, telecommunications, and telephone services. The Business Systems Manager receives administrative direction from the Chief Technology Officer and exercises direct supervision over professional and technical staff.
Essential Functions
Minimum Qualifications
Knowledge, Skills and Abilities
Knowledge of: Personnel management principles and practices; project management techniques; principles and practices of budget management in the public sector; methods and techniques of systems and procedures analyses, application software development, computer programming, systems scheduling/utilization, information technology procedures and controls; relational database design and file structure; statistical methods, business and public administration practices; potentials and limitations of information technology equipment; principles and practices of management, supervision, and training; group dynamics; managing meetings; organizational design and development; principles and practices of leadership, motivation, team building and conflict resolution; principles and practices of organizational analysis.
Ability to: Identify and conceptualize information needs, work flow sequences; develop programs optimizing computer use within system design constraints; prepare and present comprehensive and clear reports and recommendations regarding complex technical issues; ensure completion of projects in a timely manner; analyze data and/or problems, identify potential solutions, project consequences of proposed actions, and implement recommendations; prepare narrative, statistical and technical reports; analyze existing systems, processes, and procedures and modify/develop changes as necessary; plan, organize, and prioritize work assignments; make formal and informal presentations; supervise, train, and evaluate personnel; effectively delegate responsibility to others; gain cooperation through discussion and persuasion; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.
Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the essential functions of their assigned position.
Education/Experience
Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills, and abilities would be: possession of a Bachelors degree from an accredited college or university in information systems, computer sciences, public or business administration or a related field and five (5) years of progressively responsible experience in systems analysis or programming and coding of applications in the public sector, two (2) years of which involved supervision and management.
Possession of a Masters degree is desirable.
Licenses/Certificates/Special Requirements
This classification requires the ability to travel independently within and outside of City limits. Possession of a valid California Class C driver's license is required. Failure to maintain this license will result in discipline up to and including termination.
Physical and Environmental Demands
Rare = < 10%, Occasional = 11-33%, Frequent = 34-66%, Constant = > 66%
Sitting (drive): Frequent
Walking: Occasional
Standing: Occasional
Bending (neck): Occasional
Bending (waist): Occasional
Squatting: Rare
Climbing: Rare
Kneeling: Rare
Crawling: Rare
Jumping: Rare
Balancing: Rare
Twisting (neck): Occasional
Twisting (waist): Occasional
Grasp - light (dominant hand): Occasional
Grasp - light (non-dominant): Occasional
Grasp - firm (dominant hand): Rare
Grasp - firm (non-dominant): Rare
Fine manipulation (dominant): Frequent to Constant (keyboard)
Fine manipulation (non-dominant): Frequent
Reach - at/below shoulder: Occasional to Frequent (keyboard, mouse, desk items)
Reach - above shoulder level: Rare
Push/pull:
Up to 10 lbs. Rare (door/drawer)
11 to 25 lbs. Never
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never
Lifting:
Up to 10 lbs. Occasional (papers, desk items)
11 to 25 lbs. Never
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never
Carrying:
Up to 10 lbs. Occasional
11 to 25 lbs. Never
26 to 50 lbs. Never
51 to 75 lbs. Never
76 to 100 lbs. Never
Over 100 lbs. Never
Coordination:
Eye-hand: Required
Eye-hand-foot: Not required
Driving: Required
Vision:
Acuity, near: Required (when driving)
Acuity, far: Required
Depth perception: Required
Accommodation: Required
Color vision: Required
Field of vision: Required
Talking:
Face-to-face contact: Required
Verbal contact w/others: Required
Public: Not required
Hearing:
Normal conversation: Required
Telephone communication: Required
Earplugs required: Not required
Work environment:
Works indoors, works outdoors to meetings, exposure to extreme hot or cold temperature outdoors only, using computer monitor, works around others, works alone, works with others.
Class Code: 1718
FLSA: Exempt
EEOC Code: 2
Barg. Unit: FAME
Probation: 12 months
Rev.: 05/10, 5/26
The City of Fremont offers a comprehensive benefit package including general and holiday leave as well as medical, dental, vision, life, and long/short-term disability insurance.
To view a summary of the benefits the City offers, please visit: City of Fremont Benefits Summary
01
What is your highest level of education? Please select from the response options below:
02
If you indicated possession of a degree, please enter your area of study in the space below. If you did not indicate possession of a degree, please write "N/A."
03
How many years of experience do you have performing systems analysis?
04
If you indicated experience in systems analysis in your previous response, please briefly describe your experience below. In your response, please be sure to include the job title and the name of the agency where the work was performed. If you do not have experience in this area, please write "N/A."
05
How many years of experience do you have in programming and coding applications?
06
If you indicated experience in programming and coding applications in your previous response, please briefly describe your experience below. In your response, please be sure to include the job title and the name of the agency where the work was performed. If you do not have experience in this area, please write "N/A."
07
Do you have experience working for a public agency (school district, city, state, municipality, court, special district, etc.)?
08
If you answered yes to the previous question, please list the public agency/agencies you have worked for in the space below. If you have not worked for a public agency, please write "N/A."
09
How many years of experience do you have in the supervision and management of staff (assigning and directing work; evaluating performance; etc.)?
10
How many years of experience do you have managing or supporting enterprise business systems or large-scale business applications (e.g., ERP systems, financial systems, HR/payroll systems, permitting systems, utility billing systems, etc.)?
11
Please describe your experience leading or participating in the implementation, upgrade, enhancement, or maintenance of major business software systems. In your response, include: the system(s) involved, your role in the project, the agency or organization where the work was performed, and the approximate size or scope of the implementation.
12
Describe your experience working directly with departments or end users to evaluate business processes and identify technology solutions. Please include examples of how you gathered requirements, resolved issues, or improved workflows.
Required Question
Employer City of Fremont
Address 3300 Capitol Ave., Bldg B
Fremont, California, 94538
Phone 510-494-4660
Website http://www.fremont.gov/cityjobs