Business Systems Manager/Owner

About Balt  

Our purpose is to improve the lives of 150,000 patients in 2026.  

 Our story 

Balt is a rapidly growing pioneer in an exceptional field. For 45 years, Balt has been leading the way - collaborating with physicians and institutions to develop elegant medical devices.  Our products are being used by physicians across the world, and we have 13 offices in 11 countries – and counting. 

We introduced one of the first neurovascular intervention devices in 1977 and now offer the world's broadest portfolio of medical devices for stroke. As the premier global neurovascular platform always seeking to expand beyond boundaries, we are now bringing our innovation to the peripheral vascular space.

We are proud of our mission, our people, and the incredible work we accomplish together as we empower physicians to save lives. 

 Why Join Balt? Join a passionate team, dedicated to making a difference.  

1. Working at Balt means giving meaning to your work! Pride is a strong part of our identity.  
2. We are a close-knit team, with strong mission, vision and values that guide our day-to-day.  
3. Recognition of work, respect, and our multicultural community are key aspects of the employee experience and contribute to our continued success.  
4. No matter the country, we take care of you.  

Would you like to be part of our story? Don't hesitate, come and join us! 

 About this opportunity – Business Systems Manager/Owner

Description

We are looking for a high-energy, execution-focused IT Business Systems Manager/Owner to lead the ongoing delivery, configuration, and evolution of our core business software applications.

This is a hands-on, end-to-end role for an IT practitioner who thrives on functional system ownership. You won't just coordinate from afar - you will deeply understand the application, manage the roadmap, translate stakeholder needs into functional technical specs, and partner directly with internal and external technical teams to execute.

What You'll Do

• Own the Business Domain: Serve as the single point of accountability for IT solutions within your assigned business area. Manage key executive and operational stakeholders, align tech initiatives with core business goals, and pick up loose ends to ensure smooth delivery.
• Master & Drive the Systems: Become the functional expert on your designated applications. Design solution workflows and lead cross-functional development, vendor, and support teams to build and maintain systems to your exact functional design.
• Manage Backlogs & Roadmaps: Translate business requirements into prioritized product backlogs and actionable technical roadmaps. Balance short-term operational fixes with long-term strategic enhancements.
• Translate & Document: Author and maintain crucial project artifacts throughout the lifecycle, including functional spec documents, user stories, data mappings, business process flows, and training materials.
• Vendor & Partner Management: Direct third-party implementation partners, SaaS vendors, internal resources and external consultants to ensure deliverables match requirements, budgets, and timelines.

What Success Looks Like

• Velocity Through Ownership: Key milestones are met because you proactively unblock technical and operational bottlenecks in real time—adjusting the plan dynamically rather than waiting for original schedules to drift.
• Earned Technical & Business Trust: Stakeholders and engineering teams rely on your guidance because you thoroughly understand both the business workflow and the system’s capabilities.
• High-Agency Execution: When a gap, edge case, or resource constraint emerges, you step in to troubleshoot, document, or resolve it directly whenever feasible—preventing unnecessary project downtime.
• Measurable Adoption: Systems don't just launch; business teams actively adopt them, understand how to use them, and realize measurable efficiency gains post-go-live..

Core Experience

• 7+ years in IT Project Management, Product Management, or Business Systems Analysis, with a proven track record delivering software applications.
• 2–3+ full-cycle enterprise software implementations (e.g., ERP, CRM, QMS, HRIS) serving as the primary Lead Systems Analyst, Product Manager, or Technical Project Lead.
• Strong background as a Business Systems Analyst (BSA) or Technical Analyst is required.

Technical & Delivery Skills

• Functional Tech Literacy: Working knowledge of SaaS architecture, API integration concepts, data mapping, and database structures - enough to challenge, guide, and credibly direct software engineers.
• BSA Rigor: Skilled in authoring clear user stories, functional spec documents, and process flow diagrams.
• Project Execution: Strong proficiency with Agile/Scrum and hybrid project management frameworks, along with tools like Jira, Confluence, Asana, or Smartsheet.

Mindset & Soft Skills

• Strong verbal, written, and executive presentation skills—equally comfortable presenting progress to leadership and diving into workflow details with technical teams in the same afternoon.
• A pragmatic, "get-it-done" mentality with high agency and operational independence.

Nice-to-Haves

• PMP, CSM, or relevant Agile certifications.
• Experience in regulated industries (e.g., Medical Device or Life Sciences) with exposure to Computer Software Validation (CSV) protocols.
• Experience delivering projects across multi-site or global teams

Physical Requirements:

Extended periods of sitting or speaking.

Light lifting.

Up to 15% domestic and international travel to company sites

Heavy computer use.

Must adhere to the company’s safety practices by performing work safely and in accordance with established standards

Work Environment:

Working conditions are normal for an office environment.

The above information on this description have been designed to indicate the general nature of work performed by employees within this position. This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities. tasks, and duties, and does not limit the assignment of additional duties for this position.  

Balt Group is an Equal Employment Opportunity employer.

More information please go to www.baltgroup.com 

Please be aware of a current job offer scam perpetrated through the use of the internet. The scammers frequently misappropriate and use a company’s log and photos to give the appearance of legitimacy. The scam preys upon those seeking employment and uses false and fraudulent offers of employment with employers, such as Balt Inc to steal from the victims. Balt believes that one of the best ways to put a stop to this scam is to make sure you are aware of it. Balt’s job recruitment process involves live communication: in person, telephone, and/or video interviews in most cases.

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