BUSINESS TECH ANALYST-DIGITAL ACCESSIBILITY-HYBRID

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Job ID

60700

Location

Columbia

Full/Part Time

Full-Time

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Hiring Department

Division of Information Technology

Job Description

UM System is committed to fostering an inclusive and accessible digital environment for all visitors, alumni, students, faculty, and staff. We are seeking a Business Technology Analyst - Digital Accessibility to support system-wide compliance with WCAG 2.1/2.2 and ensure that all digital tools, platforms, and IT procurement processes align with accessibility best practices. This position will play a critical role in reviewing VPATs, evaluating HECVATs, and integrating accessibility into the IT procurement process to meet both institutional policy and federal regulatory obligations, including the ADA Title II mandate with a compliance deadline of April 24, 2027.

Preferred Work Location: St. Louis, Missouri (UMSL campus) or other UM System campus (MU - Columbia, UMKC, MS&T).

Primary Duties:

• Evaluate third-party software, platforms, and services for accessibility conformance based on WCAG 2.1/2.2 AA and Section 508 standards.
• Review and interpret VPATs (Voluntary Product Accessibility Templates) and HECVATs to assess vendor accessibility claims and documentation.
• Collaborate with UM IT procurement, legal, and IT teams to ensure accessibility requirements are embedded in RFPs, contracts, and purchasing decisions.
• Partner with academic and administrative departments to support accessible digital environments in learning, research, business, and operations.
• Maintain and document evaluations, accessibility risk ratings, and remediation work with vendors to support institutional compliance and reporting.
• Stay current on accessibility legislation and standards (e.g., ADA, Section 504/508), higher education accessibility trends, and evolving WCAG standards to apply to daily operational work.
• Contribute to UM System-wide initiatives by providing accessibility expertise, education, and assistance to meet regulatory requirements while supporting a sustainable program.
• Support outreach and engagement efforts for the Digital Accessibility Liaison Program and Digital Accessibility Community of Practice by serving as a resource to campus representatives, sharing accessibility guidance and materials, and helping to connect stakeholders across all four UM System campuses with program resources and support.

Secondary Duties (upon request, as capacity allows):

• Coordinate and guide digital accessibility testing activities, including conducting intake assessments, prioritizing scope, assigning tasks, quality-checking results, and maintaining testing methods, standards, and tools.
• Plan and perform manual and automated accessibility testing and audits of web applications and digital content using assistive technologies, testing tools, and cross-platform and responsive design evaluation methods; document findings and provide actionable recommendations.
• Provide guidance and training to accessibility testing and audit requestors, including intake support, scoping assistance, expectation-setting, and help interpreting results through individual sessions and written documentation.

Shift

Monday - Friday, 8:00am - 5:00pm; two (2) days per week required on-site at the employee's assigned UM System campus (UMSL - St. Louis, MU - Columbia, UMKC - Kansas City, or MS&T - Rolla).

Minimum Qualifications

Bachelor's degree and 3+ years of experience in digital accessibility compliance, preferably in a higher education or public sector environment.

Preferred Qualifications

• Digital accessibility certification preferred (WAS, CPACC, CPWA, etc.)
• Working knowledge of HTML, CSS, and ARIA sufficient to critically evaluate vendor accessibility claims and communicate effectively with technical teams
• Working knowledge of PDF accessibility tools and remediation workflows
• Experience with assistive technologies (e.g., NVDA, JAWS, VoiceOver) and cross-platform accessibility testing
• Experience with IT service management platforms (e.g., TeamDynamix, ServiceNow, or similar)

Anticipated Hiring Range

Salary Range: $40,040 - $76,024 Commensurate with experience

University Title: Business Tech Analyst

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

In addition to the application, please upload a resume and cover letter.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.