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Data Analysis Jobs in Pittsburgh, PA

Business Technical Analyst

eTeam Inc.

Pittsburgh, PA

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JOB DETAILS
SALARY
$32.14–$42.85 Per Hour
SKILLS
Avaya Software, Clinical Medicine, Consulting, Customer Support/Service, Driver's License, Hardware Administration, Healthcare, Hospital, Identify Issues, Medical Office, On Call, On Site Support, Oracle, Organizational Skills, Pager, Reimbursement, Server Hardware, Technical Analysis, Technical Support, Telephony, Willing to Travel
LOCATION
Pittsburgh, PA
POSTED
3 days ago
Title: Business Technical Analyst
Duration: 07 Months Contract to Hire
Location: 100% Onsite, Pittsburgh, PA
  • Must be local to Pittsburgh.
  • Will travel 3 days/week to one location, 2 to the other :
  • 3 days per week- Allegheny General Hospital 320 E NORTH AVE PITTSBURGH PA 15212
  • 2 days per week- Jefferson Hospital 565 COAL VALLEY RD JEFFERSON HILLS PA 15025

Job Description:
  • Technical, customer service oriented and highly motivated individual with strong troubleshooting and organizational skills to manage critical telephony issues.
  • Must possess a valid driver s license and reliable transportation.
  • Onsite hardware support for Avaya, SPOK, and Market spark equipment located at hospitals and physicians offices, including telephones, pagers, telephony hardware and servers.
  • Flexibility including on-call support for after-hours onsite coverage (eventually).
  • Minimal additional travel expected to additional sites within 50 mile radius once experienced.
  • Will be working with cabling (re-mapping to new equipment)
  • This CW will be working in closets, behind scenes, in hospitals; not much public-facing interaction, but must still be professional
  • Telephone deployment experience required (1-5 years)

    Please have candidate take Glider assessment "Associate Technical Analyst - AHN Telecom" and provide link to assessment on resume.

    Required :
    HS Diploma Required
    1-5 yrs of experience
    Must be efficient and be able to execute tasks as they come up, providing excellent customer service

    Preferred :
    Hospital-Heathcare-Clinical Experience Strongly Preferred
    Avaya Experience Preferred
    Experience Working in Hospitals
    Won't have travel reimbursed to main hospital location ; will likely have travel reimbursed to 2nd location
    Oracle for timesheets

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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