Business Transformation Organizational Change Management Lead (LTE)

Business Transformation Organizational Change Management Lead (LTE)

Salary

$106,986.45 - $147,677.42 Annually

Location

Bellevue City Hall, 450 110th Ave NE, Bellevue, WA

Job Type

Limited Term

Job Number

26-00303

Department

Information Technology

Opening Date

09/24/2026

Closing Date

10/4/2026 11:59 PM Pacific

FLSA

Exempt

Bargaining Unit

NONAFF

• Description
• Benefits
• Questions

Come Join the City of Bellevue!

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the "Hiring Process" section below to learn more.

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Job Summary

Our Council vision is: "Bellevue welcomes the world; our diversity is our strength. We embrace the future while respecting the past." We value all employees and their contributions. The City invests in its employees and encourages and rewards employee growth and development by building on our commonalities and our differences. Bellevue is a high-tech hub, noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. We work collectively to make it a place where you want to work, live and play.

Bellevue is consistently ranked one of the top five digital cities in the nation and supports and encourages innovative approaches to delivering high quality services to residents and employees.

The City of Bellevue is working on a long-term city-wide program to implement modern, user-friendly enterprise technologies that will make work more efficient and provide better data insights. This program called Business Transformation, will ensure Bellevue's business systems, processes, employees, and technology meet the needs of the community and workforce, both now and in the future.

We are looking for an enthusiastic and experienced Organizational Change Management Lead to join our Business Transformation Program team, under the Information Technology Department. You will bring strong strategic, analytical, and communication capabilities, paired with a commitment to driving positive organizational change and supporting people through transformation. As a core member of the program team for this highly complex effort, you will be responsible for supporting the implementation and adoption of multiple critical enterprise systems.

This role is a limited term with an expected duration of 5 years.

Why join our team?

The IT Department consists of 65 talented employees serving over 1,600 staff in 13 departments across 35 different locations. The IT Department (ITD) supports the computers, applications, network, servers, communications, and services needed to support high-quality City operations. As a full-service technology organization, ITD provides a wide range of services, including Network Systems and Security, Help Desk and Client Services, Application Development, Project Management, Technology Business Solutions, Geospatial Technology Services, and Graphics. In addition, Bellevue ITD provides technology and business services to the regional government non-profit eCityGov Alliance. Join our award-winning department to work with colleagues who partner, innovate, and evolve our technology services.

If this sounds like an exciting place to work, then you might be a great fit for our Business Transformation Organizational Change Management Lead role. You excel at partnering with technical and business teams to cultivate a culture of continuous improvement, learning, and change readiness. You create environments where stakeholders can confidently adopt new technologies, enhance customer experiences, and streamline operations through well-designed change strategies and support.

Essential Duties and Responsibilities

The successful candidate will have the following essential duties and responsibilities:

• Design, implement and oversee comprehensive change management strategies, methodologies, tools and plans to support the successful adoption of city-wide Business Transformation change initiatives and enterprise system deployments.
• Provide coaching, guidance, training and support to leaders and employees on Business Transformation change management strategies, methodologies, tools and plans, promoting a positive and resilient organizational culture.
• Lead and guide cross-functional teams in executing Business Transformation change initiatives, ensuring alignment with Business Transformation goals and objectives and managing and mitigating potential risks and challenges to ensure desired outcomes are achieved.
• Monitor and evaluate the effectiveness of change initiatives, capturing feedback and making necessary adjustments to change management strategies, methodologies, tools and plans.
• Stay up to date with industry best practices and emerging trends in organization change management.
• Provide direction, guidance and support to those completing change management tasks on Business Transformation initiatives.

Qualifications

• Proven experience introducing and overseeing organization change management practices for an organization, including technology and business initiatives.
• Strong expertise in Change Management frameworks
• Experience and knowledge of change management principles, methodologies and tools
• Strong leadership skills, with the ability to motivate and inspire others during times of change.
• Exceptional communication skills, both written and verbal, with proven ability to effectively engage and influence at all organization levels.
• Exceptional problem-solving and decision-making abilities, with a strategic mindset.
• Proven ability to navigate ambiguity and adapt to evolving organizational needs.

Education, Experience, and Other Requirements

• Bachelors Degree in communications, business management or related field. Masters in organizational development or leadership preferred.
• Five or more years of progressively responsible related experience in organizational change management or related roles, with a proven track record of leading enterprise-wide change initiatives.
• Prosci or CCMP certification preferred.
• Project Management skills and experience preferred.

Supplemental Information

FLEXIBLE/HYBRID WORKING:

A hybrid work schedule is available for this position after an orientation period. Remote work for this position is subject to the departments operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.

Limited Term Employee (LTE): A fully benefited employee appointed to serve in a position scheduled to work a minimum of 30 hours a week for a specific project with a specific ending date which is anticipated to last more than five months but in no event longer than five consecutive years (60 months).

HIRING PROCESS

The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably, the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name, address, and other demographics. To help us, please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage, unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter, resume, writing sample, and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks, including at least one prior supervisor.
• Some positions may require completion of a criminal background check prior to start employment
• Some positions may require obtaining a commercial drivers license (CDL), licensures, or additional certifications.

At the City of Bellevue, youll be part of a team committed to providing exceptional customer service, upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions, our interactions, and our decision making in the City of Bellevue organization is: Exceptional Public Service, Stewardship, Commitment to Employees, Integrity, Innovation, and Diversity, Equity & Inclusion. Youll work in an environment that is innovative, collaborative, future focused, and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. Its what makes the City of Bellevue an exciting place to work, live, and explore.

Have we piqued your interest yet? Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, genetic information, disability, age, veteran status, or any other protected status. Persons needing assistance with the application process may call the Human Resources Office, at 425-452-6838 or recruiting@bellevuewa.gov. If you are invited to participate in the selection process and need ADA accommodations, please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

For any technical difficulties with your application, please contact the NEOGOV support line at 855-524-5627.

Please be sure to check your junk folder for any messages that may be sent to you about this recruitment.

The City of Bellevue offers employees a comprehensive benefits package providing choice, flexibility, and value!

Please Note: Seasonal, part-time, and variable employees are not eligible for the below benefits except for mandatory participation in the retirement plan assigned to the position, which will be the Municipal Employees Benefit Trust (MEBT 2) retirement plan or the Washington State Public Employees Retirement System (PERS) retirement plan and any other benefits as required by law.

The following summary applies to fully benefited positions:

Medical

Employees are offered a choice of medical coverage through the Citys self-insured Preferred Provider Organization (PPO) plan or Kaiser Permanente (HMO).

Dental

Employees are offered a choice of two dental carriers with plans that offer regular checkups, x-rays, fillings, and crowns. Orthodontia is available through one of the carriers.

Vision

Employees are offered a choice of vision coverage through an annual exam-only plan or a buy-up plan which includes an annual eye exam and hardware coverage.

Retirement Plans - Employees are offered three retirement plans:

• Washington State Department of Retirement Systems (DRS): Mandatory participation (PERS, LEOFF or PSERS), depending upon eligibility.
• City of Bellevue Municipal Employees Benefit Trust (MEBT): Optional participation in this 401(k) retirement savings plan with employer match contributions that vest on a 3-year schedule.
• Deferred Compensation Program (457 DCP): Optional participation in the supplemental Deferred Compensation Program also administered by DRS that allows tax-deferred savings into a variety of investments options.

Other benefits include:

More detailed information about our employee benefits is available at https://c2mb.ajg.com/cityofbellevue

• Flexible Spending Accounts (FSAs)
• Life/Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Survivor Income
• Employee Assistance Program (EAP)
• 11 observed holidays per year plus 2 additional personal holidays, vacation (standard accrual of 12 days a year), and sick leave (accumulated at the rate of one day per month)
• An ORCA Card bus pass
• On-site fitness center, and self service food/coffee options
• Career development and training programs
• Tuition Reimbursement Program
• Employee Resource Groups (ERGs)

Paydays - The City of Bellevue pays employees on the 8th and the 23rd of each month (24 pay periods per year).

Please note: The City of Bellevue does not participate in the Social Security Administration (SSA) program and employees do not earn social security credits. The mandatory DRS retirement pension plan provides the required social security replacement plan.

NOTE: This is a brief summary of the benefit programs for the Citys non-represented employees. Every effort has been made to ensure its accuracy. Benefits for employees represented by a collective bargaining agreement (CBA) may have different benefits. If any information on this document conflicts with the provisions of a CBA, the CBA prevails. Also, in the event of any incorrect information in this document, applicable laws, policies, rules, CBAs, or official plan documents will prevail.

01

APPLICANT NOTICE: Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. If your answers do not align, you may edit your application before submitting. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.

• I confirm that the information provided here is consistent with my application.
• I do not agree with the statements above.

02

Which statement below best describes the highest level of education you have completed in DEGREE, or closely related field or equivalent work experience?

• High school graduate, diploma, GED or the equivalent
• Associates degree
• Bachelors degree
• Masters Degree or above
• Not applicable

03

How many years of prior related professional experience as an organizational change management analyst or lead in a technology environment do you have?

• Less that 3 years of experience
• 3-5 years of experience
• 5-8 years of experience
• 8-10 years of experience
• More than 10 years of experience
• No related experience

04

Do you have experience working as a organizational change management lead or analyst on enterprise-wide technology projects?

• Yes
• No

05

Have you mentored other organizational change management analysts or served in a lead capacity?

• Yes
• No

06

How many distinct stakeholder groups have you managed within a single project?

• 1-3 groups
• 4-6 groups
• 7-10 groups
• More than 10 groups
• None of the above

07

Describe a complex technology transformation you supported in an organization change management role. How did you assess the change impacts, engage stakeholders, and drive adoption across diverse groups? What were the results? (Please be mindful that artificial intelligence tools, when used to assist in drafting responses, can produce similar language across the many applications submitted. Responses are more effective if they clearly reflect personal experience, specific examples, and individual voice.)

08

When leading organizational change, how do you balance strategic planning with real time adaptation? Share an example of how you adjusted your approach based on feedback, resistance, or emerging risks.

09

All new hires will be required to establish employment authorization and identity at the time of hire. The city is not able to sponsor work visas. Please confirm work authorization.

• Yes, I have current US work authorization.
• No, I do not have current US work authorization.

10

This position is a fully benefited Limited Term (LTE) position with an expected end date in 5 years or earlier. Please confirm your interest in LTE position.

• Yes
• No

11

The City of Bellevue is a hybrid workplace. This is a Washington State job, and candidates must reside within a reasonable distance of City Hall and be onsite in Bellevue based on departments operational need.

• Yes, I am interested in hybrid schedule and available to be onsite at least two days per week.
• No, I am unable to support a hybrid schedule and cannot be onsite at least two days per week

Required Question

Employer City of Bellevue

Address PO Box 90012

Bellevue, Washington, 98009

Website http://www.bellevuewa.gov/