Busser - PM Shift

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

​The Bus Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to serve food and beverages items to guests in a friendly, courteous and timely manner, and in accordance with quality standards. The Bus Attendant must communicate with the kitchen and assist Servers with the delivery of the food. The bus attendant must maintain, clean and sanitize the dining areas according to established standards.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

What you’ll be doing

Principle duties and responsibilities (Essential Functions) include:

• Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.
• Demonstrate complete knowledge of the food and beverage menu.
• Clear, clean and reset tables. Replenish utensils, condiment stands and garnishments.
• Serve food and beverage, including water, bread, and coffee. Refill when necessary.
• Maintain the dining area in proper condition and keep the bus station and equipment clean and sanitized throughout the duration of the meal service.
• Responsible for making sure all food items are served in a timely manner.
• Complete all closing duties as assigned.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Anticipated Pay Range & Additional Job Information

Pay range $14.75 -$15.75

Pay rate outlined follows contract requirements.

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:

• Medical and Dental Insurance

• Paid Vacation and Sick Days

• Paid Holidays

• Pension

• Legal Services

• Maternity and Parental Leave

Go Beyond @SonestaHotels

WHO WE ARE

We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.