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Skills
Bussingunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Food Safetyunmatched
High School Diplomaunmatched
Housekeeping/Cleaningunmatched
Presentation/Verbal Skillsunmatched
Product Pricingunmatched
Salesunmatched
Team Playerunmatched
Time Managementunmatched
Up-Sellingunmatched
Writing Skillsunmatched
Description
Busser
Ghirardelli’s employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America’s #1 premium chocolate company.
Scope of Responsibilities:
Provide exceptional Guest service
Maintain dining floor to Company Standards of cleanliness, arrangement, and display
Maintain detailed knowledge of all products, pricing, and Company History
Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
Follow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary condition
Keep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.
Maintain the stockroom in a clean and orderly fashion
Clean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/Manager
Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
Properly Set Up, Maintain, and Break Down dining area
Replenish various server items throughout the day as needed, such as napkins, spoons, creamer, sugars, etc.
Keep knowledge level current of all fountain products and their required preparation
Perform “Semi-Table Service" function as part of overall Guest Satisfaction
Empty trash cans and assist with trash runs, maintain the trash storage area
Specific Knowledge and Skills:
Strong oral and written communication skills
Ability to work with little or no supervision
Ability to work with a diverse work team and meet adversity with professionalism
Ability to manage time effectively
Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
Ability to operate a dishwashing machine
Education and Work Experience:
Must be 18 years old
High school diploma preferred
Hourly Rate: $20.15/hr
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.