The Buyer performs several diverse tasks to procure vehicles from dealerships throughout the United States, Canada, and Puerto Rico to satisfy the emergency and executive transportation needs of Wheels clients.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
Locate vehicles at the best price within 24 hours and purchases unit upon receipt of authorization
Purchase client-located and used vehicles from dealerships, as necessary
Communicate effectively with Account Executive and other Client Service personnel regarding all aspects of the stock purchase transaction
Demonstrate thorough understanding of fleet incentives, retail rebates, and customer eligibility
Demonstrate product knowledge for all makes models of cars and trucks including high-end and foreign vehicles for executive purchase programs
Demonstrate understanding of the differences between fleet and retail vehicle specifications
Establish and maintain business relationships with dealers and act as primary liaison between Wheels and dealer during the stock purchase transaction
Develop and utilize knowledge of title, registrations, and tax requirements as they apply to leased vehicles for all states, Canada, and Puerto Rico
Coordinate local deliveries, as necessary
Occasionally purchase dealer stock vehicles and process in a manner that simulates a factory order
Occasionally provide personal, executive, and prize car purchase assistance and effect payment and title and registration through Wheels
Assist another dept with incentive and rebate collection
Obtain billings for all units purchased to ensure timely payment and client billing
Obtain and proof for accuracy for all units
Resolve all dealer issues related to stock purchases, i.e., charge backs, billing discrepancies, delivery delays, missing, and incorrect information
Use applicable Wheels computer systems and Dealer Communication Systems effectively
Develop and maintain effective relationships with Direct Contact Clients
Assist other areas, as necessary
Other duties as assigned
COMPETENCIES - SKILLS
Excellent negotiation skills
Knowledge of business math
Effective communication skills (verbal, written and listening)
Knowledge of general office practices
PC skills
Problem solving and conflict resolution skills
Customer service and telephone etiquette
Organizational skills
Team player
Flexibility, adapt to change easily
Ability to work effectively under pressure
LEADERSHIP RESPONSIBILITIES
This position has no leadership responsibilities
EDUCATION and EXPERIENCE
High School diploma required; Associate's degree preferred
Dealership or automobile industry experience a plus
CORE VALUES
At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.
Integrity - Always act with integrity and honesty.
One Team - Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
Innovation - Drive continuous improvement, spark creativity and embrace next generation thinking.
Customer Success - Ensure that customer and driver success is at the heart of everything we do.
CULTURAL ATTRIBUTES
At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:
Discipline Drives Quality - Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
Intellectually Curious - Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
Commit and Deliver - Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
Relationships Matter - Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.
JOB SPECIFICATIONS, PHYSICAL DEMANDS and WORK ENVIRONMENT
Work Environment: This hybrid position sits in Schaumburg, Ill or Alpharetta,
Numbers & Facts
Location
Schaumburg, Illinois
Skills
Automotive Industryunmatched
Billingunmatched
Chargebacksunmatched
Communication Skillsunmatched
Communication Systemsunmatched
Computer Skillsunmatched
Computer Systemsunmatched
Conflict Resolutionunmatched
Continuous Improvementunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Follow Throughunmatched
High School Diplomaunmatched
Leadershipunmatched
Mathematicsunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Product Demonstrationunmatched
Public/Media/Press/Analyst Relationsunmatched
Purchasing/Procurementunmatched
Retailunmatched
Sales Managementunmatched
Side Effectsunmatched
Team Playerunmatched
Time Managementunmatched
Vehicle Fleetsunmatched
Writing Skillsunmatched
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