BWC Assistant Special Investigations Supervisor - PN: 20066737

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval. The report-in location will be determined based on the final candidate recommended for the position.

What Our Employees Have to Say:

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!

What You'll Be Doing:

• Assists with ensuring employees are adhering to the department policy and procedures
• Assists in reviewing cases, creating action plans and reviewing cases submitted for closure
• Assists with presenting fraud presentations to internal and external customers
• Oversees the teams evidence procedures
• Assist with training and oversees the FTO program for new hires

2 yrs. investigative trg. or exp. with experience corresponding to insurance fraud; 12 mos. trg. or 12 mos. exp. in supervisory position or lead investigator position associated with criminal investigation of insurance claims or insurance fraud department; valid driver's license.

• Or 3 yrs. investigative trg. or exp. where experience does not correspond to insurance fraud; 12 mos. trg. or 12 mos. exp. in supervisory or lead investigator position; valid driver's license.
• Or 2 yrs. as BWC Fraud Investigator, 26261 or in comparable position, or as BWC Fraud Analyst, 26262 or in comparable position, or any combination of previously named classifications or positions comparable thereto totaling 2 yrs. exp.; valid driver's license
• Or equivalent of Minimum Class Qualifications For Employment noted above. Note: Pursuant to Ohio Administrative Code 4501: 2-10-03 (D) users of system shall adhere to policies & guidelines published in NCIC operating manual, CJIS security policy, LEADS operating manual, LEADS security policy, newsletters, & administrative messages from LEADS, all of which are either available on ODPS/LEADS intranet or disseminated to LEADS agencies; pursuant to LEADS security policy (revised 05/07/03) state & national fingerprint-based record checks must be conducted within 30 days of initial employment or assignment of all personnel, including appropriate IT 10 OF 13 personnel, having access to LEADS, or to records storage areas containing CCH/II data; minimum check must include submission of both a State of Ohio BCI& I card & an FBI applicant fingerprint card; both completed applicant fingerprint cards must be submitted by employing agency to State of Ohio Bureau of Criminal Identification & Investigation for processing & forwarding to Federal Bureau of Investigation; record of this check must be kept by employing agency & made available to LEADS upon request; fingerprint card returned by Ohio BCI&I is sufficient documentation. Pursuant to Ohio Administrative Code 4501: 2-10-03 (G) (1) (a) (b) terminal agency shall conduct a complete background investigation of all terminal operators including, but not limited to: an applicant fingerprint card submission to BCI&I & FBI, an inquiry of state & national arrest & fugitive files; terminal agency is required to notify CTO of any applicant's criminal record; existence of a criminal record may result in denial of access.

Job Skills: Investigation

Major Worker Characteristics:

Knowledge of: (1) criminology, (2) criminal justice or law enforcement; (3) BWC, investigative practices & techniques, (4) evidence gathering & search & seizure; (5) public relations; (6) interviewing, case preparation; (7) LEADS operator rules and regulations; (8) supervisory principles; (9) employee training & development.

Skill in: (1) operation of personal computer, word processor, database and spreadsheet software, analytical software used in fraud detection; (2) surveillance equipment (e.g., 35 mm camera, camcorder, mini camera, undercover audio recording devices); (3) motor vehicle.

Ability to: (1) define problems, collect data, establish facts and draw valid conclusions; (2) gather, collate, classify information about data, people or things; (3) prepare meaningful, concise and accurate reports, conduct interviews effectively; (4) assess immediate situation and make split second decisions; (5) handle sensitive inquiries from and contacts with officials and general public; (6) safely handle irate and/or dangerous citizens; (7) recognize unusual or threatening conditions and take appropriate action; (8) deal with many variables and determine specific action during investigative process; (9) comprehend and record figures accurately;

(10) add, subtract, multiply and divide whole numbers; (11) calculate fractions, decimals and percentages; (12) understand manuals and verbal instructions, technical in nature; (13) use proper research methods in gathering data; (14) work in isolation. (*)Developed after employment