Make an impact—front desk to triage
At AFC, our cross-trained Medical Assistants / BXMO are the heartbeat of the clinic — blending patient care, imaging, insurance verification, and administrative support to keep our centers running smoothly. Whether you’re triaging a patient, taking an X-ray, or verifying insurance at registration, you’ll play a vital role in ensuring patients receive safe, accurate, and timely care.
If you thrive in a fast-paced urgent care setting, adapt quickly, and take pride in both accuracy and compassion, we want you here.
What you’ll do
- Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
- X-Ray Imaging: Perform limited scope/basic X-ray exams (chest, extremities, spine) as licensed in Alabama or Florida. Prepare and position patients, operate imaging equipment safely, and ensure ALARA compliance. Maintain logs and QC checks.
- Patient Registration & Insurance Verification: Register patients, verify eligibility, determine financial responsibility, collect co-pays, reconcile logs, and maintain EMR accuracy.
- Patient Service: Educate patients on procedures and imaging, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
- Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, dosimetry), support infection-control, HIPAA, and safety standards.
What We’re Looking For
- Completion of an accredited Medical Assistant program.
- Active national MA certification (CMA, RMA, CCMA, or equivalent).
- Active BLS certification required or must be obtained within defined onboarding period.
- Alabama: Active Limited Scope X-Ray license required.
- Florida: Active Basic X-Ray Machine Operator (BXMO) license required.
- At least 1+ year of MA experience with insurance verification and patient registration required.
- Urgent care or ER experience highly valued.
- Proficiency with EMR (Experity preferred) and payer portals (e.g., Waystar).
- Proven venipuncture and specimen collection skills.
Additional requirements
- Must successfully pass a drug screen and background check.
- Ability to work evenings/weekends and float to nearby centers as needed.
Why You’ll Love Working Here
- Competitive pay and benefits package.
- Opportunities for CEUs, cross-training, and professional growth.
- Collaborative, supportive, patient-first team culture.
- Make an impact by delivering The Right Care. Right Now.
Work environment
Fast-paced urgent care with frequent role-switching; prolonged standing/walking; occasional lifting (25–30 lbs); routine exposure to blood, body fluids, and ionizing radiation (strict PPE and safety standards required).
American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AFC is committed to pay equity and transparency. The expected pay range for this role is $25-36 per hour. Final compensation offers will be determined based on a combination of factors, including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status).
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 400 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.