C260068 - Office Assistant 1 (NY HELPS) - Customer Service Administration

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Review Vacancy

Date Posted 07/14/26

Applications Due01/13/27

Vacancy ID219972

• Basics
• Schedule
• Location
• Job Specifics
• How to Apply

NY HELPYes

AgencyUniversity at Buffalo

TitleC260068 - Office Assistant 1 (NY HELPS) - Customer Service Administration

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade06

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $36232 to $36232 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 40

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Erie

Street Address XXX

City Buffalo

StateNY

Zip Code14214

Duties Description Position Summary:

The University at Buffalo is hiring for Office Assistant 1to perform office support and clerical work to meet the requirements of university programs. The successful candidate will provide support to the Facilities Operations Customer Service Department.

Responsibilities will include:

• Maintain manual and electronic records
• Handling key requests and issuing keys
• Answer questions pertaining to the campus key policy and handle lost keys
• Act as a Customer Service Representative to be a single point of contact for University faculty/staff for various types of maintenance requests and assist with the coordination of customer quotes
• Draft and sending campus-wide notifications
• Generate Work Orders and entering labor and material usage
• Run reports as needed
• Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications
• Respond to questions concerning the operation of the unit or program area
• Write responses to correspondence
• Other duties as assigned

Applicants must be authorized to work in the United States by their start date. The University at Buffalo does not guarantee that it will sponsor, support, or otherwise assist with obtaining work authorization.

Additional Information:

1. Learn about our benefits, where we prioritize your well-being and success to enhance every aspect of your life.

2. Learn more about what it looks like to be a part of the University at Buffalo community.

3. Begin your career with us through the NY HELPS program.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications Minimum Qualifications:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).There are no minimum qualifications for this position.

Departmental Operation Needs:

Candidates must effectively demonstrate:

• Their skills and competency for this position as detailed in this job description
• An ability to effectively communicate with a broad and diverse population
• Effective and positive customer service skills
• An ability to understand and follow written policy and/or oral instructions

Physical Demands:

Preferred Qualifications:

• Experience in Microsoft Word and Excel preferred.
• Customer Service experience desirable.

Some positions may require additional credentials or a background check to verify your identity.

Name Kevin Godwin

Telephone 716-645-0939

Fax

Email Address kevingod@buffalo.edu

Address

Street XXX

City Buffalo

State NY

Zip Code 14214

Notes on ApplyingApplications for this position will only be accepted online. To apply, please visit:

https://www.ubjobs.buffalo.edu/postings/63309

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