Are you a hands-on worker who thrives in a changing work environments? If like solving unique challenges and enjoy a varied workload, consider a career as a Surface Experts Technician. This role offers the opportunity to flex your creative problem-solving skills to address a range of 1-hour-or-less repairs.
We Offer:
- Pay range of $18 to $25 per hour includes base pay and performance-based bonuses
- Monthly bonus program depending on add-on repairs
- Pay raise following paid training completion
- Direct four-week track to Surface Repair Technician
- No weekends, late nights, or evenings (overtime is available)
- Paid holidays and paid time off
- Weekly team meetings
Requirements
- Hands-on work experience – possibly in construction, manufacturing, painting, or personal hobbies.
- The ability to accurately identify, match, and recreate colors is crucial, as color matching is a key aspect of our work.
Hiring Process
- Within 24 hours: A live team member will reach out to all applicants
- Within 48 hours: We’ll schedule an in-person interview
- Within 7-14 days: The hiring process is typically complete, and we celebrate your first day with a team lunch
Duties:
- Visit 4 or more customers daily
- Complete jobs on-site, providing top tier customer service and follow-up
- Serve diverse clients from varying industries, including property management companies, hotels, moving services, and construction firms
- Customer Service and Communication
- Provide extraordinary customer service to property management staff and tenants
- Maintain records of work progress and relevant notes within our CRM/Dispatch system
- Resolve questions or issues by communicating with the support team
- Perform repairs by understanding our exclusive 5-step process
- Use every tool in your customized tool-kit
- Creatively repair damage by problem-solving
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.