Construction, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Service Management, Customer Support/Service, Furniture, Maintenance Services, Manufacturing, Painting (Facilities and Maintenance), Problem Solving Skills, Property Management, Record Keeping, Relocation Services, Time Management, Training/Teaching
- Bonus based on performance
- Company car
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Are you a hands-on worker who thrives in a changing work environments? If like solving unique challenges and enjoy a varied workload, consider a career as a Surface Experts Technician. This role offers the opportunity to flex your creative problem-solving skills to address a range of 1-hour-or-less repairs.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
We Offer:
- Pay range of $20 to $25 per hour includes base pay and performance-based bonuses
- Monthly bonus program depending on add-on repairs
- Pay raise following paid training completion
- Direct four-week track to Surface Repair Technician
- No weekends, late nights, or evenings (overtime is available)
- Paid holidays and paid time off
- Wellness, mileage, and tool stipend provided
- Weekly team meetings with breakfast provided
Requirements
- Hands-on work experience – possibly in construction, manufacturing, painting, or personal hobbies.
- The ability to accurately identify, match, and recreate colors is crucial, as color matching is a key aspect of our work.
Duties:
- Visit 4 or more customers daily
- Complete jobs on-site, providing top tier customer service and follow-up
- Serve diverse clients from varying industries, including property management companies, hotels, moving services, and construction firms
- Customer Service and Communication
- Provide extraordinary customer service to property management staff and tenants
- Maintain records of work progress and relevant notes within our CRM/Dispatch system
- Resolve questions or issues by communicating with the support team
- Perform repairs by understanding our exclusive 5-step process
- Use every tool in your customized tool-kit
- Creatively repair damage by problem-solving
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair minor damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
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Surface Experts - Central Milwaukee