Cafe Manager

Flik Hospitality Group

Salary: $67000 - $73000 / year

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.

Job Summary

As the Café Manager, you will oversee the day-to-day operation of the café from open to close, ensuring an exceptional experience for guests while maintaining high standards for quality, service, sanitation, and financial performance.

You'll lead and develop a team, manage daily operations, and work closely with culinary and hospitality partners to ensure the café runs smoothly and efficiently. This is a hands-on leadership opportunity for a hospitality professional who enjoys developing people and creating an outstanding guest experience.

Key Responsibilities:

• Lead daily café operations from opening through closing while maintaining established quality and cost standards.
• Hire, train, coach, schedule, and develop employees and entry-level managers.
• Plan, assign, and oversee daily responsibilities to ensure efficient operations.
• Conduct employee meetings, performance reviews, and development activities.
• Maintain high standards for cleanliness, sanitation, safety, and overall café presentation.
• Monitor daily volume trends and utilize reporting to support operational decisions.
• Plan, market, and execute café promotions, special events, and engagement activities.
• Manage cash handling procedures and ensure proper use of foodservice equipment.
• Ensure compliance with company and client policies, procedures, and service standards.
• Partner with culinary and operations teams to deliver consistent, high-quality service.
• Support additional operational initiatives and special projects as assigned.

Preferred Qualifications:

• Bachelor's degree preferred or equivalent professional experience.
• 3-5 years of upscale foodservice or hospitality experience, including 2+ years in a management role.
• Proven experience supervising, scheduling, training, coaching, and developing teams.
• Strong understanding of foodservice operations, cash handling, and equipment.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving abilities.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• ServSafe or Department of Health certification a plus.
• Passion for hospitality, team development, and creating exceptional guest experiences.

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Req ID: 1555831

Flik Hospitality Group

Kristan McIntosh

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