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Skills
Cook Dishesunmatched
Fast Foodunmatched
Housekeeping/Cleaningunmatched
Leadershipunmatched
Maintain Complianceunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Procedure Developmentunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
ServSafe Certificationunmatched
Staff Trainingunmatched
Stock Rotationunmatched
Up-Sellingunmatched
Waitressingunmatched
Description
JOB SUMMARY The Café Team Members are primarily responsible for serving guests efficiently in a fast-paced environment. Working hours will be spent in the kitchen cooking, preparing and serving food. Exceptionally focused and industrious Cafe worker with a stellar record of guest satisfaction. Skilled multitasker who thrives in a fast-paced high pressure work environment. Flexible scheduling availability to include all evenings, most weekends and special events required.
RESPONSIBILITIES
Demonstrate the highest standards of guest relations and care when assisting guests at the counter
Give advice, guidance and recommendations on products and menu selection to guests to ensure a positive experience and repeat business
Ensure adequate stock levels of supplies and consumables for the Café area
Manage queues and exceed guest expectations; upsell to maximize profit
Keep Café and surrounding areas tidy and clean; this includes, but is not limited to, table clearing, removing and washing dishes, and taking out the trash
Handle guest complaints in the first instance and report feedback to the Leadership Team
Work within established guidelines and operating procedures
Measure and assemble ingredients for menu items
Properly cook and store food items at appropriate temperatures
Rotate stock items as per established procedure
Ensure compliance with all health code regulations
Maintain clear, well-organized kitchen and storage areas
Participate in regular staff meetings and training, as required
Other duties as tasked by Leadership
QUALIFICATION
Previous restaurant/quick service experience preferred
ServSafe or similar food handling certification preferred