Cage Cashier

Wildhorse Resort & Casino

Pendleton, OR

JOB DETAILS
SALARY
SKILLS
10-key (Tenkey) Numeric Keypad, Card Processing, Casinos, Communication Skills, Customer Satisfaction, Customer Support/Service, Gaming, High School Diploma, Interpersonal Skills, Lift/Move 25 Pounds, Regulations, Safety Codes, Safety Process, Security Clearance, Training/Teaching
LOCATION
Pendleton, OR
POSTED
1 day ago

Wage Range: $14.55 +Tips (Tip average $12.07)

OPEN UNTIL FILLED: 1ST CLOSING DATE JUNE 25, 2026

ESSENTIAL JOB FUNCTIONS:

  • Ensure customer satisfaction, casino play, and return visits by providing prompt, efficient, and friendly service.
  • Service guest needs accordingly - providing change, cashing tickets, etc.
  • Accurately verify and exchange chips, slot tickets, and cash with guests and employees.
  • Verify slot tickets on the computer data system.
  • Assist guests with credit card transactions.
  • Verify all funds received from or given to the vault.
  • Verify jackpot wins and process as outlined.
  • Flexible to adapt to operation changes, schedules, job assignments, procedures, etc.
  • Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc. at all times.
  • Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor.
  • Ensure that the operation of equipment, tools, and materials is handled safely.
  • Participate and attend designated meetings, training, and activities as directed.
  • Promote internal guest service standards through courteous and respectful behavior.
  • Other related duties as assigned by the supervisor or cage manager.

PROMOTES WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience -a clean and cared-for resort.

SUPERVISORY AUTHORITY:

  • None.

SIGNATORY ABILITY:

  • Designated Cage form.
  • Keys to Cage Cashier drawer.
  • Key Log and key distribution to authorized users.
  • Request for fills and credits.
  • Slot paper inventory and issue.

ACCESS TO SENSITIVE AREAS:

  • Cage.

MINIMUM QUALIFICATIONS:

  • Minimum six (6) months of cashier experience, preferably with a guest service focus.
  • Detail-oriented and good with numbers and money.
  • Stand for long periods in a noisy environment; perform repetitive motions with wrists, hands, and fingers and lift and maneuver up to 25 lbs.
  • Effective communication skills - verbally provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
  • Exhibits a professional, positive demeanor and appearance.
  • Requires a High-Security Gaming License clearance.
  • Must be at least 21 years of age.

PREFERRED QUALIFICATIONS:

  • One (1) year of cashier experience in a casino environment.
  • High School Diploma/GED.
  • Prefer 10 key ability.

About the Company

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Wildhorse Resort & Casino