We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Function: Assemble and prepare soft serve and Blizzard cakes (or ready to decorate cakes may be used), including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings. Ensure all cake products meet the Dairy Queen standards of quality and excellence. May be required to meet requirements of all other staff positions. - Prepare and decorate cake products according to customer specifications and all applicable standards and procedures.
- Properly and safely operate and maintain cake and soft serve equipment while following all health and safety standards.
- Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions.
- Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
- Conducts sampling and actively sells products
- Take and fill customer cake orders in a professional and timely manner.
- Be pleasant and alert to customer needs.
- Work as a 'team' member to assure constant and consistent quality, service, cleanliness and value to each customer.
- Clean work area, organize and stock needed items.
- Stock and execute proper rotation of products.
- Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist.
- Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
- Inform immediate supervisor promptly of all problems or unusual matters of significance.
- Perform other duties and responsibilities as requested by management staff.
Benefits: - Health Insurance
- Dental Insurance
- Retirement Program
- Paid Time Off
- Vision Insurance
- Employee Discount
- Opportunities for advancement
- Flexible schedule
- Referral bonus program
- Tuition Assistance
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