Administrative Skills, Communication Skills, Consulting, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Mail Processing, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Service Delivery, Team Player, Writing Skills
For more than four decades California Closets has built a reputation of delivering unparalleled service to its clients. The Client Liaison is our client's first contact with our organization and a critical component to our success in delivering an exceptional experience.
Responsibilities with Onsite Training
- Receive all incoming phone calls and schedule all Design Consultant appointments
- Manage confirmations of all Design Consultations and Installation confirmations
- Maintain and update client databases
- Laid back environment
- Prepare and manage correspondence, reports, and documents as needed
- Assist the management team with various administrative tasks
- Set up service tickets
- Able to work well independently and with others in a team environment
- Learn our products, organizational structures, and apply relevant terminology
- Gain industry knowledge
Qualifications
- Outgoing, motivated, self-driven individual
- Excellent verbal and written communication skills
- Possesses a strong affinity for Client Service
- Advanced knowledge and experience of relevant software applications (Word, Excel, Outlook, PowerPoint)
- Experience working as a client services representative
- Comfortable working within a fast-paced environment
- Ability to multitask and problem solve
- Able to adapt quickly to change
Benefits
- Professional Atmosphere
- Medical
- Dental
- Dynamic Industry
- 401K
- Work Schedule: Mon – Fri 9:00 AM - 5:00 PM. Hourly position.
C
California Closets - Raleigh, NC / Richmond, VA