About Us Draftomat specializes in landscaping and grounds maintenance services designed to keep residential and commercial outdoor spaces clean, organized, and visually appealing. Our customer support team helps ensure smooth communication and scheduling for our growing client base.Job Summary We are looking for motivated and professional Call Center Agents to assist customers with service inquiries, appointment scheduling, and account support. This role requires strong communication skills and the ability to provide excellent customer service in a fast-paced environment.Key Responsibilities Handle inbound and outbound customer callsSchedule and confirm landscaping service appointmentsProvide customers with service information and updatesMaintain accurate records of customer interactionsAssist with resolving customer concerns and routing requests appropriatelySupport office and scheduling teams with daily communication tasksQualifications Previous call center or customer service experience preferredExcellent phone communication skillsComfortable handling high call volumesBasic computer and data entry skillsStrong organizational and multitasking abilitiesPositive and professional attitudeCompensation & Benefits Pay: $19 - $27 per hourFull-time positionPaid trainingCareer development opportunitiesSupportive team environmentWork Schedule Monday to Friday#J-18808-Ljbffr